Woodbridge Valley

This is one of the worst nursing homes I have seen. They take forever to return your phone calls, if they even do. They promise to get things done but never do and then laugh when you ask if they did what you asked. No one in the whole place speaks Spanish (or any other language other than English despite the diverse population in the area). They are rude and dismissive and do little to make sure patients eat or remain active. Their TVs rarely work and the man in charge acts inconvienced and put upon if you ask him to fix it. People walk into the building without signing in--piggy backing off of others entering. They basically leave patients to sit and do nothing and the food is unappetizing and it takes them ages to remove trays or trash.

The only thing nice is the front desk staff, my mother is a resident there,and every time I visit it's dirty, the staff is very fake,smile in your face and get nasty later, they left my mom in a wheel chair for 4 hours and left her there. Her bathroom was used for storage. Couldn't even get to the toilet. The front desk staff on her floor are too busy on the their cell phones and can't even address you until you address them. Rooms aren't clean ,hallways dirty. Staff doesn't no answers to questions and they don't call you back with answers. The weekend supervisor hung up on my sister.my mom was admitted to the hospital because of the neglect they have caused her.

My father is currently Rehabbing there,one of the worse rehabilitation Centers. My father fell out of the bed twice, terrible communication, staff lies terrible and the other half of the staff has horrible speech. Give him the wrongs Antibiotics . Woodbridge should be investigated for poor patient Care plus it smells terrible. My Father was rush to the Hospital, because he was given the the Wrong Medication, after we the family told the Staff the meds was not working.My Father got worst and his infection was Never treated with the Correct Antibiotics. My Father continue to fall out the Bed, because he had mental Confusion due to infestion. Never saw or spoke to a Doctor , always was a 3rd conversations, which was very unprofessional. My Father never receive proper patient Service. Woodbr

While my husband Tom was in this facility, he received wonderful care in the rehabilitation portion of Manorcare. We had a small problem with night shift weekend nurses/aides, but our concern was addressed immediately. I can't thank the people that took such good care of Tom enough. Some became like family. The rehab people worked diligently to get him back on his feet. Thank you all!!

My mother enjoyed her stay at the Manor Care Catonsville, they worked hard at getting her back on her feet in Rehab. The rehab team is great. I will also say I found the staff very friendly here.