West 10th Dental Group

This place used to be amazing. However, customer service up front is poor. The doctors in the back on both sides are amazing but the front line can be short and very welcoming. We have been dealing with a billing issue for about 6 months and we finally got it straighten out. After going here for over 18 years we will be looking to go somewhere else.

WORSE EXPERIENCE EVER! I just had to make a review because this is ridiculous. I paid my braces off they sent me a bill showing it was $0 then when it was time to remove my braces they said I owed $800 but when I showed them the proof they said it was a mistake on their end… they didn’t notice my insurance didnt cover it all till it was time for me to deband! I waited to come up with the $800 to pay so I can get them removed.(single mom) They sent me a letter to get them removed…. Which fine I was 3 minutes late and they cancelled lol. (Which I understand it’s my fault but 3 mins is crazy!!!! Also the front desk staff is HORRIBLE the billing team HORRIBLE. They suck at communication and I’m HIGHLY DISAPPOINTED!!!!! Just money hungry to me

My mom had work done last week and her temporary crown came off. The next they she called and went in for a replacement and ms.chelsay took great care of her. My mom only speaks Spanish and she was able to accommodate all her needs. Thank you.

Dr. Patterson is hands down the best Endodontist I have ever had. He takes the time to explain in good detail to his patients about the care they will be receiving. He is very gentle and meticulous with his work. I was very comfortable the entire time and even though root canals aren’t pleasant— he did everything he could to make it the best experience possible. I would recommend him to anyone! Also, a special thank you to his assistant, Kamaal. Hands down the best team in Indy to get Endodontic treatment from. ☺️

This place was very nice. The people were great,accommodating, and bilingual. Which was very nice. The dentist,and the dental assistant, that my husband and I both had dealings with were wonderful. There would be some ideas,I recieved , from my sister in law, which would better , a visit to the dentist. Picture included from other dentist office, which would be offered at time in office,chair, or directly after.