Wellnorth Medical - Primary Care

I needed a new PCP and they were accepting new patients. The facilities and equipment are old and outdated. They took my weight on a bathroom scale. The walls are thin, you can hear any conversation that is happening in the exam rooms. And they have space heaters just to keep the place from freezing. At my last appointment, they called the day before to confirm, I got there the morning of, and the office was closed. They called me an hour and a half after I was supposed to have my appointment to let me know they were closed for the day.

I recently visited WELLNORTH Medical, and I was very disappointed with the experience. The service was extremely poor, and the clinic did not seem properly equipped. The doctor used very old equipment to check my blood pressure, which made me question the accuracy and reliability of the exam. The place also didn’t feel clean or comfortable at all. From the moment I walked in, I felt uneasy because the environment was not well-maintained. Overall, the service, cleanliness, and quality of care were all below expectation. I would not recommend this clinic until they improve their equipment, hygiene, and customer service.

DO NOT GO HERE!!!!! Save yourself the headache and the frustration. I’d give it -383828383 stars if I could. I left my precious provider due to her constant laziness and disregard for my health and her always being late to see me. So I had hope with this new office things would be different. I had a new patient appointment back in August was already a little put off as the office is run down and the exam rooms were dirty and missing the usual equipment you’d see in a doctors office exam room. Nevertheless I met with Rayra Coehlo and she and I planned for me to get some bloodwork done to see what’s going on with my hormones. Did the bloodwork on 9/3 my provider Rayra Coelho NP told me to my face she’d call me the same day with the lab results because “they usually process them really fast s

The front desk with the curly hair and glasses is terrible, she is very rude, she is not qualified to work with costumers,( patients) I have been a patient of Dr. Calcatti for over 15 years and I never had any bad situation with them , Dr calcatti, Nps and staff no one until now, if You have an appointment and they cancel you appointment and don't notify you. If you said something she gets upset…… I've never had a similar experience. She is not prepared to handle difficult situations with patience,also They never answer the phone, The fax never works, poor follow up, They don't send the prescription to the pharmacy, you have to call several times. that's terrible.

They never answer the phone. I have to walk in for a refill on my prescriptions. They tell me to use the online portal but still never refill my prescriptions. This place is stuck in the past and the receptionists are extremely rude. If you hate your job, find a new one!