Wellcare Pharmacy

We’ve been using WellCare Pharmacy on Old Court Rd for several years and we’ve been very pleased with the pharmacist and her helpers.

Absolutely terrible. Do not go to this pharmacy. The lady behind the counter had an instant attitude.

I just got off the phone with the pharmacist or pharmacy tech who wanted to deliver my mother’s prescription after 10p. I was well aware that we were expecting snow. However, I had to get some rest before I had to report for duty. The female on the other end was very unprofessional and had a serious attitude! I addressed her tone. At no time did she adjust her attitude. Sadly, it’s people like her that give us black women a bad reputation for having an attitude! That female who called me at 9:40p from the Pikesville location on 1/18/2024 was unapologetically rude!

My wife and I dropped off a prescription for our four-year-old to Wellcare on Old Court Rd. We had never been to Wellcare, but our regular pharmacy was out of this particular medication. The next day, someone from Wellcare called us and told us that our insurance company refused to cover it. When my wife asked for clarification, what the insurance company said, etc, the pharmacist became irate and berated her. We called our insurance company to find out what was going on, because they have been covering this same prescription at another pharmacy for months. Our insurance company said of course they'll cover it. They just need prior authorization, so call your doc. We called our doc, they said no problem at all! Just have the pharmacist call them. When we called Wellcare back, they final

Not very helpful, didn’t attempt to look for prescription when called over the phone Update: The reputable Walgreens pharmacy found and provided my prescription. Really can see the professionalism from this location with the response from an “owner”. Same attitude was presented over the phone. Maybe there are internal issues with such nasty representatives. Please go to real pharmacies to avoid this foolishness.