Wayne Medical

I cannot understand a doctor that wants money and insurance money without completely making sure i’m okay. I came here 1 day to get std check they have no one to draw blood (which seems understaffed and unprofessional to me) but i PAID my copay and was instructed to do both the std plus my physical check up for the year together when they had someone in to draw blood. I did it and of course they only put my physical check bloodwork in like how many appointments are you trying to get out of 1 person that’s trying to recieve blood work. Is this a medical center or blind robbery.. Pay co fee everytime you come just so they not fully do their job. Distasteful behavior, I literally came for that, I’m 2 appointments in with no results, im changing doctors for sure.

The quality of this Dr. office has gone down hill completely. I’m 27 and I’ve been going here since I was 15. I am done. I had 2 appointments and each day I waited over an hour to see a doctor. The receptionists are rude and short with patients. They don’t give you an update on wait times and in general are not pleasant . The doctors seem understaffed and visits are often rushed. I needed blood work done (which was discussed previously) I came in to request for labs THAT Dr. Ruma( excuse my spelling) said I needed. Next thing you know they are saying “you need an appointment” FOR BLOOD WORK?? Okay maybe a follow up visit after blood work. But why charge me just so I can ask for the blood work—that you already said I needed?? Feels like they just want to charge your insurance and get a co-p

I knew I had a good feeling reason why is because my mom has white cells and the doctor there is not even that much good because she just recommends her to get enough for us no vitamins no nothing so whoever has that Indian person good luck because we're not going there anymore and I am not too ready to lose my mom yet I want her to with her and to be to sleep in peacefully not by a doctor what doesn't seem to care about their patients that place is -5/5 ⭐

Im a nurse. I have been a patient of Dr. Liyanage since 2005. I have loved her and her staff until the new company took over. I had to call 16 times over a 2 day period just to get an appointment. In the past, I would call and just arrange with office staff to pick up the papers that this time they insisted I needed an appointment for. The staff was totally unprofessional. They called me honey, darling, sweetheart instead of my name. Hung up on me, and left me on hold for over an hour prior to answering and telling me I am not a patient there. As I stated, I've been a patient since 2005. I love Dr. Li or I would never come back! The service was horrible and unprofessional. Staff was not knowledgeable or didn't seem to care how efficient and professionally Dr. has always ran her bu

I have been going to see Dr. Liyanage since 2004. I have referred many friends and family to her because I always had a great experience. But lately my experience has been very poor. Long waits in the waiting room, poor communication, not answering the phone, not returning phone calls, mean front desk staff, not being able to contact the doctor for questions to name a few. Only reason I’m still going here is because Dr. Liyanage has been great to me for such a long time. But if they don’t change how they manage around there, I will have to go to a different office. So hopefully they will look at these reviews and do something about it.