Watertown Animal Hospital

I took my girl Bella here because I thought she had a UTI after having constant accidents in the house which was very unlike her. Turns out she had diabetes. I was there at least every other week since diagnosis in February and money is tight for me, but they never turned me away knowing that I may not have all the money upfront. I was able to make it work, but they still gave me discounts and proved that they weren’t just trying to make money off of her illness, they did everything to treat her. And the way the staff handled her, they were so loving and kind to her, holding her and telling her what a good girl she was. Her status unexpectedly changed one day and I rushed her in and unfortunately it was her time. I wasn’t even charged an emergency visit. They saw how terribly devastated I

Being a police dog vendor I deal with Veterinarian's all the time and the way I was treated by this place was unbelievable! Not only were they double the cost of Stones veterinarian that’s also in Watertown but they were rude beyond belief and passive aggressive. I talked to the manager Alex who could care less how I was treated and witnessed their behavior first hand. I will never go back there again as they treated me like an inconvenience not a customer! What a horrible place.

I had an extremely frustrating experience at this clinic.The young lady vet was beyond rude and unprofessional. From the moment we walked in, she seemed uninterested in my dog’s well-being. Barely gave my dog his vaccination, she outright refused if there wasn’t a muzzle on him, stating it wasn’t worth it to go near him. Understandably, she was scared but this was shocking, especially considering that this is the very job she signed up for — to care for animals, no matter their temperament. Her attitude toward us was condescending, and she showed no empathy or willingness to help. Despite not performing any kind of exam, she still charged us for a consultation, which felt like a blatant attempt to take our money without providing any service. It was clear she had no intention of even atte

Staff was super friendly. Prices reasonable! Loved this place.

Excellent service and great care, it our first visit, and it really felt that they really cared for our Diamond. She felt comfortable. Thank you.