Walgreens

Waterloo, IA · Drug store

Rating
2.8/5
★★★☆☆ 2.8
Reviews
20
Rank in Waterloo
#22
of 106 doctors
City Percentile
39%
rating percentile
Address
Walgreens, 111 W Ridgeway Ave, Waterloo, IA 50701
Phone
(319) 433-0490
Website
www.walgreens.com/locator/walgreens-111+w+ridgeway+ave-waterloo-ia-50701/id=7455
Status
Closed · Opens 6 AM

Walgreens is a doctor located in Waterloo, IA. It is one of 106 doctors listed in Waterloo. Its 2.8-star rating is slightly below the Waterloo city average of 4.3 stars. There are 10 photos associated with this location.

About Walgreens

Refill your prescriptions, shop health and beauty products, print photos and more at Walgreens. Pharmacy Hours: M-F 8am-1:30pm, 2pm-8pm, Sa 9am-1:30pm, 2pm-6pm, Su 10am-1:30pm, 2pm-6pm

Hours

Saturday6 AM–
Sunday6 AM–
Monday6 AM–
Tuesday6 AM–
Wednesday6 AM–
Thursday6 AM–
Friday6 AM–

Customer Reviews

★☆☆☆☆ 1.0 Disa Roe · Feb 2026

I only wish I could give them zero stars, unfortunately that isnt an option. I am reviewing their pharmacy specifically. They never know when a prescription can be filled, most of all prescriptions for diabetes. Call times are terrible. Usually 30+ minute holds. They do not have any idea what is going on with their inventory and every single associate and pharmacy technician you speak to has different information. I have been calling for a week regarding a script for an elderly family member and every single time I speak to someone they say it will be there the next day on their truck. Every single day they do not have it. Today i called to transfer the script to another pharmacy, was put on hold for 28 minutes, they opened the line, and hung up. When i called back I was informed that I ha

★☆☆☆☆ 1.0 Benjamin Sullivan · Jan 2026

This pharmacy has gone down the last few years and has gotten so bad for its customer service that even my doctor, and my daughter’s pediatrician, have told us that this Walgreens is not a great pharmacy to use. Specific example that represents my experience the last many times I’ve had prescriptions filled here: My daughter had a simple Rx called in over a week ago. I went there yesterday to pick it up and tech said, Sorry it’s not ready but we can get to it today. Another known issue thy I’ve had happen is that they only fill a 90 day Rx for 30days at a time. Hugely annoying. That’s why we get 90 day prescriptions, so we don’t have to go every month. I asked why and they said Bc of insurance. NO- That’s not at all true! My Dr said that’s the only pharmacy they tell customers that and my

★☆☆☆☆ 1.0 Naomi Phillips · Dec 2025

This Walgreens has more issues than any other location I’ve experienced- across staff interactions, product availability, and deliveries. The pharmacy is especially problematic and, in my experience, the worst in town. The staff are consistently rude, including when answering the phone, which makes already frustrating situations even worse. I would not recommend this location.

★★★★★ 5.0 Craig Cunningham · Dec 2025

Always a pleasant experience shopping at Walgreens. A very help cashier by the name of Lori acts pleased to see me and goes out of her way to make sure my shopping experience is a pleasant one. Walgreens is lucky to have her on staff.

★☆☆☆☆ 1.0 Jason Boge · Nov 2025

Poor service lied to about my saying they were out but it was in central processing the whole time. they just did not want to take the time to crack open the shipment that they received an inventory it. Then the pharmacy gal told me I could not open my package when I had already paid for it. Once I have paid for the goods, I own them regardless if I’ve had a consultation or not by a pharmacist

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ Drive Through ✓ In Store Pickup ✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Passport Photos ✓ Quick Visit ✓ Checks ✓ Debit Cards ✓ Nfc Mobile Payments ✓ Snapebt

Services

Drug storeBeauty supply storeConvenience storeCosmetics storeGreeting card shopPerfume storeStationery store

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This listing is informational. Contact the business directly to verify credentials, services, and availability.