Walgreens Pharmacy

This is the worst pharmacy I’ve ever been to in my life, yet I keep coming back. Never again! Three strikes and you are out. Incompetence, Complete arrogance, and lack of customer service by the staff is the reason. Most recently I had two prescriptions transmitted to them last week. I got a text that one was filled later that day and as it was not urgent I decided to wait until the following Tuesday figuring that surely the 2nd would be filled by then too. I received a few text messages also that were not clear but made me feel like they were both ready. Then I went in to the drive through with nobody in front of me and patiently waited a few minutes for help. Then I had to push a button to send an alert to get their attention, and still nobody came over for another 5 minutes. The

Talked to some guy in the pharmacy and I asked if they had my prescription in stock. He rudely told me “I’ve had at least 20 people ask me for this today” and then hung up on me. It’s absolutely ridiculous how rude Walgreen’s pharmacists and assistants are at almost every store I go to, but this one in Rogers was surprising, I don’t know how they get away with it.

Waited in the drive thru for 20 minutes. Car in front of me pulled out and I pulled up. Not a hello, goodbye, but they did throw a sing up and pulled the shade down. I get it. Everyone needs a lunch break, but my lunch break was spent sitting in line at Walgreens and then having a shade slammed in my face. If you are looking for a miserable in person customer service experience you don’t have to go to the airport, just go to Walgreens.

Stood in drive thru line for 30 mins at 6pm. To only get to the window and be told to get back in line that my prescription would be ready in 10-15 mins. The doctor sent the prescription over before 9am! How is it not ready to just be picked up.

I was in the drive thru 30 minutes prior to closing and when I got to the window, Lynette pulled down the shade and said it was closed. It was raining and I had my baby in the car, and simply asked if she could please get me an OTC for my daughters pain. And she reluctantly refused to help.