Walgreens Pharmacy

I had a very disappointing experience with a shift lead named Keana while trying to get assistance in the photo area. The instructions clearly stated to ask an associate for a cord if one was not available. When I asked for help, Keana spoke to me in a condescending manner, talking to me like a child and belittling me in front of other customers. She repeatedly said things like “you can see” in a dismissive tone, implying that I was incapable, when in fact there was no cord available, which was later confirmed by another associate, Theresa. When I asked Keana to physically come and show me where the cord was, it became clear that assistance requires repeatedly pressing a button to get help, which was not explained properly. Throughout the interaction, she rolled her eyes, walked past cust

Scheduled flu vaccine, checked in 5 mins before schedule appointment. To wait over 30 minutes, advised them I checked in for two scheduled flu vaccines and waited 26 mins. They apologized they overlooked the notification. I then waited another 10 minutes without any assistance I ended letting them know I was canceling and walked out. They did not take into consideration my wait time. Ridiculous.

They seriously need help. Prescriptions are always delayed or ordered without asking for refill. Using them messed up my insurance because they don't seem to keep track of my current insurance, which I have updated with them several times. Phones are very busy, lines both inside and drive-thru can be very long. Customer service is iffy, depends on the person . It's obvious they are short staffed. I noticed it got worse after Winn Dixie pharmacy closed and sent all their prescriptions to Walgreens. After many years I've finally went with another pharmacy. Had enough. Best decision I've ever made! Whew....so much easier. Bye Walgreens

This is the absolute worse pharmacy I’ve used. There is ALWAYS a problem with getting my medications. Today I called as soon as my doctor sent the prescription and was told by someone in the pharmacy it would be ready by 6pm. Then i get a text an hour later (@5pm ) regarding a delay because of insurance, i called IMMEDIATELY after this text to clarify I am self pay and to make sure the prescription was still being filled. Again someone in the pharmacy confirmed the medication and said it will be ready by 6. Well after waiting in line for 15 mins I am told my prescription is not ready because of a hold from insurance. RIDICULOUS!!!!!! I am so tired of this place and will definitely be changing pharmacies TODAY!

Cannot stand the pharmacy in this store. Their is always a problem with your order even tho u get a text telling u your medication is ready. Plus the staff always seem bothered when u need help.