Walgreens

New Albany, OH · Drug store

Rating
2.3/5
★★☆☆☆ 2.3
Reviews
20
Rank in New Albany
#8
of 46 doctors
City Percentile
33%
rating percentile
Address
Walgreens, 5555 New Albany Rd E, New Albany, OH 43054
Phone
(614) 855-4806
Website
www.walgreens.com/locator/walgreens-5555+new+albany+rd-new+albany-oh-43054/id=9541
Status
Open · Closes 10 PM

Walgreens is a doctor located in New Albany, OH. It is one of 46 doctors listed in New Albany. Its 2.3-star rating is slightly below the New Albany city average of 4.5 stars. It ranks #8 of 46 doctors in New Albany. There are 10 photos associated with this location.

About Walgreens

Refill your prescriptions, shop health and beauty products, print photos and more at Walgreens. Pharmacy Hours: M-F 9am-1:30pm, 2pm-7pm, Sa 9am-1:30pm, 2pm-6pm

Hours

Saturday8 AM–10 PM
Sunday8 AM–10 PM
Monday8 AM–10 PM
Tuesday8 AM–10 PM
Wednesday8 AM–10 PM
Thursday8 AM–10 PM
Friday8 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Jason Rowsey · Oct 2025

This is the slowest store I have ever seen. It’s never crowded and there are always multiple people working, but it takes forever for them to do anything. And whatever you do…never do a pick-up order. After waiting nearly two hours for four products, I canceled the order.

★★★★★ 5.0 Tori Fleming · Apr 2025

Typically my experiences with this pharmacy are not pleasant because the staff is very unfriendly. I understand pharmacies have been overwhelmed and understaffed so I am generally very patient with them however they have still always been very difficult. However recently I have been helped by Wessley and he is very kind, efficient and has great customer service skills!

★★☆☆☆ 2.0 Linda Frank · Apr 2025

I have been at this store many times without issue. My Insurance required I use Walgreens for my prescriptions and this one was nearest. One other person was waiting for her Prescription but the pharmacist was on the phone. When she was done she started to do other things & did not acknowledge me. Finally she saw I had some papers so asked if I had prescriptions. I answered yes. She took them & asked for insurance card then said call in a couple days to see if they’re ready & I will pay full price & ask my insurance for a rebate. I asked why, she got indignant and wrote down my insurance info and when I asked her to call me when ready she again sounded put out. When they were finally filled, the insurance wasn’t completed & she tried to charge me instead. This is a rancid location & once m

★☆☆☆☆ 1.0 Fallon Dills · May 2025

Tried to buy two bottles of wine and was told my ID was fake? Older white guy with glasses said it was expired which 2027 is three years away after i said that he proceeded to tell me that I was underage and it was a false ID then laughed about it with his employees. Rude service took my happy ass to the store around the corner and scanned perfectly fine. GOT MY WINE THOUGH !

★☆☆☆☆ 1.0 4th Quarter · Jul 2025

Worst pharmacy on the planet. I’ve been 3 times today, they have told me it will be 45 more mins every time I have arrived. The people behind the counter just talked to each other while I was waiting in line for 15 mins. Their answering AI is the worst I’ve seen so far. Do not go here.

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ Drive Through ✓ In Store Pickup ✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Passport Photos ✓ Appointment Required ✓ Quick Visit ✓ Checks ✓ Debit Cards ✓ Nfc Mobile Payments ✓ Snapebt

Services

Drug storeBeauty supply storeConvenience storeCosmetics storeGreeting card shopPerfume storeStationery store

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This listing is informational. Contact the business directly to verify credentials, services, and availability.