VCA Animal Care Clinic

Chance and I are new to the community. My parents specifically recommended this VCA clinic. Our first visit was suppose to be an initial exam and it ended up being a small surgery for Chance on an ear hematoma and ear infection cleaning. The Vet was so informative and super friendly. She was so good with Chance. She gave us all the options for treatment for Chance and never pushing us to any option available. Great experience with the Vet. But also the staff here are extremely friendly and very welcoming. Just a bunch of amazing people working here. I love being a part of the family here at VCA.

This clinic has gone downhill over several years. They have poor communication and try to up-sell a lot. I took my cat in about a year ago and was told she should get a vaccine. I agreed. As I was checking out, they told me it was a series of 3 vaccines, which I wouldn't have agreed to if I had known it was 3. I had a trip planned, so coming back for the 2nd shot during the required timeframe was a huge hassle. Last time I was there, they finished everything, but didn't tell me. I sat in the exam room for about 20 minutes before I finally asked if I could get my bill and leave. Today, I went in for a vaccine and wasn't informed that the $116 exam was required until after the vet did the exam. When I was going into the exam room, the tech looked at the papers and said I was here for an exam

This place is terrible. They’ll take $500 for an x-ray and are nice when you are there, even though they give you inaccurate information. We found a stray pregnant cat, suffering from hyperplasia, and were reassured she would be able to nurse. When the first of five kittens died we tried to schedule an appointment and were told not to bring either mom or kittens in. We got a bottle and kitten replacement formula then. Despite our best efforts and repeated calls to VCA we were again told to stay home; they sent a link to a you tube video instead of seeing us. A week after giving birth, mom lost the last of her babies. You can count every one of his ribs in the picture below. He died in my hands. I will never forget his plaintive last meows, or how mama cat keeps looking for the last

Work place very professional and clean! I really like the experience over there and I bring all my 3 dogs and cat and they get treated very nicely!👍

This place has issues with staffing and scheduling. They decided after my dogs appointment time already had passed while my mom is already in the waiting room that they needed to reschedule her for another day. We drive an hour to take her there since has been going there her since she was a puppy. Waste of time and a frustrating experience. If you can’t keep your appointments scheduled you should call your clients and let them know before they drive there.