UNC Health Lenoir

I was treated tonight at the ER and had to leave a review. I was experiencing excruciating lower back pain, suspecting something had gone wrong. Going into the ER I was expecting to wait some time. Given my pain level, I was hoping to not wait long and I’m very appreciative that I didn’t. The triage nurses were very nice and helpful given my restlessness and agitation because of pain. I did wait some time but was moved to fast track particularly quickly. Waited there and was still experiencing pain. I asked for a heating patch to help with some of the pain. The nurses didn’t have any on hand but helped me out by giving me a warm blanket to put on my lower back to help with pain. Not long after, I was seen by Dr. Cook. He was very kind and to the point. Listened to my symptoms, concerns, an

We arrived at a crowded emergency room tonight with my daughter experiencing severe pain. She was triaged and brought to the Fast Track area approximately an hour later, which I considered a reasonable wait given the high volume of patients in the waiting area. Dr. Jeffrey Cook was her attending physician. His exceptional care was impressive; he was attentive, kind, and thoroughly addressed our questions. He provided prompt treatment, ensuring my daughter received the best possible care and experience. I wish Dr. Cook were our primary care physician. Despite likely being exhausted and managing a heavy workload, he did not show any signs of fatigue in his care. I observed him escorting patients in and out of the triage room, taking the time to engage with and follow up on their conditions b

Was treated terrible for chest pain and shortness of breath. Heart rate was dropping into the 40s. I wasnt monitored or put in a bed. I was only pulled every 2 hours for blood work. I felt like I couldn't breath the entire time I was in there. A girl came in and knew some of the nurses and she got a bed. I know things get busy but chest pains are serious and my heart rate is still not back to normal and I didnt get fluids I didn't pee in a cup or anything. Ive lived all over the US and this hospital is ran poorly.. sticking a patient in the lobby with a heart rate in the low 50s and they are on 31 and cannot breath and nobody monitors it? I have no clue whos in charge but its awful

I was rushed to emergency with a really bad kidney stone attack. The staff were as friendly as could be. Being i was only traveling thru and a long way from home, they took care of me better than I ever thought. I ended up having surgery and staying for a week. All the nurses,doctors and interns( sorry I can't remember everyone's names)were wonderful. The 4th floor was my home for a week and I really could not complain about much. Doctor Cox was very caring. And took great care of me. I really wish I could name all the nurses that I met but, im terrible at names. But, I can say they were A+

The worst hospital ever. I would give them a -0 if I could. The nurses are rude and show no compassion whatsoever for my children. They don't give you pillows or blankets. They don't put the call bell within reach. So I had to yell for help after asking 4 times.