UH Samaritan Richland Health Center Urgent Care

Have used this location and their services several times we are so thankful for them being so close to home! The urgent care has exceptional care when Patrick the PA and nurse Shelby are working! Two very knowledgeable and caring people, my family would trust these 2 over the other local options. Kudos to the urgent care staff here!!

Incident with the trailer gate had us seeking nearby medical assistance here. They took me back before my husband even finished registration. The whole process was fairly quick. I had fractured my left ulna. Patrick Vidrine did an excellent job of setting the bone where it needed to be and putting a soft cast in place. Orthopedic I followed up with was impressed.

I visited this clinic at the very start of an upper respiratory infection. I explained that I know my body well and that my symptoms tend to escalate quickly. Despite this, NP Julie dismissed my concerns and refused to prescribe antibiotics, telling me she wanted them to “still work when I’m 60,” and insisting the illness was viral. The next morning, I ended up in the ER with severe congestion and difficulty breathing. I fully understand the importance of avoiding unnecessary prescriptions, but in this case, I knew what my body needed and felt completely unheard. This was one of the most disappointing experiences I’ve ever had with a medical provider. I left feeling dismissed, ignored, and without the care I came for. I strongly recommend seeking treatment elsewhere.

Excellent service. Got me in quickly and was seen by super friendly provider. In and out in 30 minutes. Provider was great. Friendly and professional. He was a medical student CNP/RN and took his time figuring out what was going on and treating my issue. Highly recommend this location!

First, this facility is nice and I’ve never had to wait more than 10 minutes to be seen. I’ve seen Patrick and he was awesome. My young son had a minor chin injury and everyone was incredible with him when he was really scared. HOWEVER, my most recent experience was with Julie Kylie and it was the worst I’ve ever been treated by a medical professional. My toddler developed an ear infection on the weekend (couldn’t see her regular ped) just days after I had a baby. I did what a mom had to do. I completely zipped my baby up in his infant carrier and took my toddler in. Julie Kylie opened the door belittling me that I had brought my newborn, as if I had a choice. She made me feel horrible and didn’t even consider my situation. I also wanted my ears checked as I have a history of infections an