UConn Health Urgent Care - Downtown Storrs

Don’t EVER go here. Charged me for an ER visit AND an urgent care visit. Absolutely ridiculous charging $530 for a strep test (that’s all they did). Please avoid them at all costs. When I called them asking why the bill was so high, they explained that they charge for both an urgent care and an ER visit (basically more than doubling the bill without telling people beforehand). The staff member we spoke to even said to not go there again because of the terrible billing. You know it’s bad when your own insurance tells you to avoid this place as well because of how many calls they get complaining about their unreasonable prices / billing. The staff are extremely kind so it’s not their fault but unless you wanna pay close to $600 for a simple sick visit, go literally anywhere else.

Please take my advice and tell your student NOT to go here. The billing is ridiculous. You will be charged for an ER visit because they submit the claim as being connected to the hospital. I’ve appealed to my insurance company and they even said it is not right but they cannot help us because the urgent care refuses to change the claim stating they are an urgent care facility. The claim doesn’t even include the correct address, they put the hospital on it!! The false information to get more money out of college students is asinine! So we now pay $500 for a 15 minute visit for some antibiotics. Shame on us for not investigating but he was so sick and had no transportation so we “ass”umed this urgent care center would be a quick solution. Lesson learned.

Horrible, horrible place. AVOID AT ALL COSTS!!! They are scammers and I am currently filing a complaint with the state of Connecticut. The billing department REFUSES to reach back out with an itemized bill, and charged me 500$ for 8 mins of neglectful care. The staff was rude and unprofessional . AVOID!!!!

We’ve had mixed experiences. We brought our 3 year old son for a cut on his head and they gave him a staple (and didn’t warn him before doing it) and that was pretty traumatizing. His primary doctor couldn’t believe they didn’t just do glue. However, we went today because he had some wheezing and the front desk/x-ray technician was AMAZING. My son couldn’t have had a better experience and shes just the best

This business is a scam operation, if you are a uconn student DO NOT GO HERE. Basically they have you sign paperwork that you CANNOT see, tell you they aren’t associated with uconn, and then charge you for a HOSPITAL VISIT, so your $50 copay walk in is now $500. They are disgusting and aim to take advantage of unknowing students, please go to an on campus wellness center, this is advice I wish I had known before I got scammed. Here you can see they charge $50 and then change it to $423.27.