Touchpoints at Bloomfield

Cold food that should be hot. They need to have warming containers. No food choices. The Kitchen is a source of angst. They run out of creamers and other things. You get what they give you. One aide only at night. Poor response time during the night. On the Positive side their Nursing Staff gets 5 stars for their time, caring and willingness to help the residents even in small matters. Their PT and OT personnel also get 5 🌟 for their hard work assisting the residents regain their mobility. They are a joyful group!! Thanks for an interesting experience.

I really appreciate the new system, I gather it will be a great record keeper for individuals frequenting the facility. I think the only suggestion I have is that the podium be made adjustable.?? Had to get on my tippy toes to get my face on the screen. I also think that the capability to sign out is extremely important. In case of any emergency, Touch Point need to know who is in the building!

They have a new facial recognition system for heightened security. The receptionist was very friendly. A staff member reheated my mom’s coffee piping hot to her delight. Room is kept clean.

Overall Great and respectable service and staff. We are very pleased with all the services. The nurses were outstanding above and beyond the standards, the CNA was also Great. Overall great team, friendly, knowledgeable, respectful and they listen to the family and my Mom’s needs and wants. Thank you all for a job well done during this difficult period. I truly appreciate you all .

Amy, the supervisor is a sweetheart and is incredibly accommodating. Camryn is about the best nurse I have had in any facility, along with Morgan who is amazing. And Carol is an aid with more love and compassion than anyone could ask for.