Tolland Eye Care LLC

I had just about given up ever wearing contacts again. I had seen two different eye doctors that didn’t give me any options except to consider lasik in the future. I couldn’t wear them for even an hour. I ended up coming to this office for my yearly exam and for glasses as a new patient. I was given a plan to get me wearing contacts again. I was so happy to have hope! After trying eye drops, different brands of contacts (samples were given) and tear duct plugs, I am very happy to say I can wear contacts again a couple days a week. My experience has been extremely pleasant with every person in this office from the front desk to the Dr. to the eyeglasses section. The other reviews are a surprise to me because their customer service to make everything great has been too notch. I felt that my

Although Dr. Castagna was very thorough with my eye exam, there were many problems following. When it was time for getting lenses, the trouble began. I asked if I could use my old frames, I was told yes but they could break. I said I’ll take my chances. This was on July 29th 2025, they sent my frames out to be fitted with my prescription…a week later they called and asked if I could stop by, they then told me they broke my frames, so I had to pick out new frames, my frames were only one year old 🤷‍♂️. The young lady I was working with said that they would give me a deal on new frames. About seven days after they said my glasses were ready to pick up, but when I got there and tried them on I couldn’t see with them, she tried adjusting them and no matter what she did they were wrong. She s

I had many concerns regarding my vision that I was looking forward to discussing during my eye appointment. I was told directly within the first five minutes of my appointment that my prescription was wrong, what I thought I wanted for my sight was wrong, and that I needed something totally different. I could not ask my questions and found that none of my concerns were ever addressed. I was a customer with the former doctors and LOVED every part of this practice and am wholeheartedly disappointed in the treatment I received from Dr. Castanga.

I’ve been going here for many many years. Very professional the Dr is very knowledgeable and thorough with my eye exams. The optical center has many choices and a professional star as well, I highly recommend!

Did have an issue with defective lenses that did take longer than expected to be reordered. However the staff here understood my frustration. This staff cares about their customer's. If you want to deal with people who care give them a try.