Toby Paulson, DO | Cardiology

Was there for a year and a half and really struggled with the staff. Dr Paulson would tell me he’d be willing to help me (medication wise, etc) and I’d ask the nurses to follow up with him on it to start and they’d refuse and tell me he’d doesn’t do that. It was the same for when I asked for a reference from him for a service dog. (I had the necessary ones done from other doctors but needed another professional reference.) Wouldn’t even do it. I felt no progress was being made with the POTS and had to ask for a TTT. Plus with the amount of new patients coming in, none of the nurses knew what was going on for me. Plus trying to get my medical records has been a nightmare! Referred to call a number. They don’t help with getting the records. Asked about it again and told that was the right nu

My wife has been seeing Dr. Paulson for care for 1-2 years. He is great, but his staff is astonishingly terrible. We cannot get a hold of him between appointments. His staff, particularly the MA, is supposed to read messages and respond. Per her own admission, she’s “too busy” to read them and respond. They won’t even respond to urgent medical matters. In our most recent appointment, my wife spent the prior month with alarming cardiovascular symptoms. We were told by several doctors, including at the ER, to reach out to our cardiologist as soon as possible. Of course, we couldn’t get a hold of them. No one was even reading our messages. Eventually, I had to go into the office to get an appointment, but just with the NP because Dr. Paulson was too booked out. At the appointment, the NP hon

Dr Paulson is very personable with a kind demeanor and good bedside manner. We've found him to be extremely thorough and knowledgeable. His staff is very friendly and helpful.

I’d leave a review of the physician but I’ve been setting the the exam room for over an hour and and hour and fifteen past my appointment time. I don’t know if it’s carelessness, incompetence, or superiority complex but DOPL will be hearing from me soon as well. This is ridiculous.

I'm giving 1 star only for Dr.Paulson's staff. Dr. PAULSON is fantastic! He is knowledgeable, patient, thorough, professional and willing to listen and figure out problems. His staff is awful. The blond woman at the front is rude, dismissive and all together mean. I was with my granddaughter who was told that she was having a tilt table test but when we arrive, we discovered it was just a consult. My daughter, mother of my granddaughter, was out in the waiting room when she over heard the blond woman criticizing us and telling another coworker how she wished people would pay more attention to what type of appointment they have. She stated how everybody that comes are there are idiots. Other patients in the waiting room heard. My daughter was humiliated and hurt. When it came time for the a