The Springs of Premier Health & Rehabilitation

While I believe there are some caring people working in this facility, it has some real issues. My husband was recently in this facility. The very first day, there was no one there to greet us. Nobody came by to ask if he needed water. On the second day, I sat in his room during visiting hours, and they only came by to check on him twice. They did feed and give him his meds. He was a fall risk and yet no one put the grippy socks on him until the administrator noticed it on the second day. I signed him out early because they weren't checking on him. I couldn't trust that they were properly taking care of him. The other issues were the chair in his room reeked of pee/poop as did the whole place. One night at dinner, his tray was obviously eaten out of. The young lady serving dinner was appal

I honest to God I don’t even know how this place has 4.1 stars for a review. Thank God, my uncle is only there for three days because within those three days it was horrible The facility was hot . My family requested a medical bed it was declined, and then my uncle fell off the bed. It smelled like urine They did not bathe him, clean him or do anything of that sort . They had to request the day that he got picked up to bathe him . These people leave their family member members here to get taken care of and yet nobody takes care of them. They’re just there for a paycheck. It’s ridiculous.

My mother was transferred here on Christmas eve of 2024 for rehab. She was in a room at the very end of a long hall. I only saw a nurse once while I was there. Still to this day have no idea where the nurses station is at. My mother was supposed to be getting rehab. They didn't properly clean her so she got a Uti. She barely got any physical therapy. They never got her up walking which was the goal. They called me on January 3rd 2025 a little after 8 am and insisted I come up there as soon as possible. I just knew. They informed me upon arrival that my mother was found struggling to breath. When the nurse got in there she was in cardiac arrest and they were not able to revive her. I am 100% convinced that the aide who answers all the call lights, Had to find a nurse, wherever the nurses

This place is awful!! My husband was in there 16 days for rehab after heart surgery, due to an infection. He left the hospital where they were giving him physical therapy, walking him and having him sit up most of the day. The Springs immediately began to use a lift for him and would wheel him in a wheelchair to rehab every day but would hardly do any therapy. I found this out a week or so after he had been there. According to my husband he would mostly sit. They never walked him, needless to say he regressed instead of progressing and went downhill. The food was atrocious and he could not eat there. The meals were really bad, especially on the weekends. Someone really needs to investigate this place just on the meals alone. The smell of the facility and the smell of the food would make hi

I can't say that my experience here was pleasant. Only because my friend was here at the end of his life. It was just his time. The staff were exceedingly caring, friendly, and helpful at all times. They took excellent care of my friend and he was comfortable in his last days. I was impressed with how clean the place was. Unlike many places such as this it didn't smell like urine. Infact, I never caught a trace of any foul odor. In my opinion, this is a top notch place and I would chose it for myself or my family\friends. I highly recommend it. To the staff: You guys are the best. Thanks for taking such good care of my friend Mark. He deserved it. He was a good guy.