The Smile Shop

I recently visited The Smile Shop for a professional teeth cleaning and was very pleased with my experience. My cleaning was done by Anya Markin, Dental Hygienist, and she was extremely attentive, gentle, and professional. She explained each step of the procedure, answered all of my questions, and regularly checked to make sure I felt comfortable. The cleaning itself was painless, and the result was immediately noticeable – my teeth feel much cleaner and smoother. The clinic has a very pleasant atmosphere: it’s clean, modern, and the front desk staff are polite and welcoming. You can really feel that they care about their patients. I can confidently recommend The Smile Shop and especially Anya Markin to anyone looking for a high-quality and gentle professional teeth cleaning.

From the time you enter the facility you have a sense of warmth and welcoming. Once I let Christy know I was traveling from out of town and have a dental emergency, she immediately went about seeing if I could be accommodated. Although my HMO did not support treatment at this facility, that did not deter her from getting me service. She explained that they could do an X-RAY and exam and go from there. As soon as someone became available I was brought in where Anya completed the X-Ray and then I was quickly seen by DR. Toussaint who explained what my issue was. My biggest surprise came at the end when my bill was not much more than a dinner for two at a nice restaurant. Thanks to all mentioned in this post and I can definitely recommend this practice as top notch.

I’m a new patient at The Smile Shop, and the customer service from Christy to Dr. Springs has been amazing. I love that they walk you through everything—showing before-and-after photos of procedures and giving a clear overview of X-rays. It really helps you feel informed and involved. I also appreciate the simple comforts: the up-to-date technology, the relaxing atmosphere, and even the light music in the background. I’m ashamed to admit I needed several fillings today, but I was so relaxed I could’ve fallen asleep during the procedure. The hygienists are incredibly sweet as well—one even gave me a gentle pat on the arm during the process, and it truly helped. Being in an industry where I serve people myself, I can say they deliver a true 5-star experience here.

What started out as a simple cleaning turned into a cavity and filling repair — but Dr. Daphne Toussaint was absolutely amazing! She’s gracious, gentle, and super professional. She made sure I was comfortable the entire time — even the Novocaine shot was barely noticeable! You are a real jewel!! Thank you so much!! Really appreciate your care and the kind professionalism from the whole team at The Smile Shop in Durham!

I am a former patient because I moved to a different state. I had an appointment about 6 months ago at The Smile Shop that wasn't with the dentist I thought was going to see me. She was Indian, very nice. I was in for a check up and she found a couple of cavities on my front teeth. I came in again for the repair work and she filled the teeth and I was on my way. Within days I had jagged edges on the teeth due to some of the filling falling out. Fast forward 6 months and the entire amount of filling she had put in has fallen out. Also, the color match she did was not good at all. I had to go to my new dentist yesterday and have all of it redone. I was amazed because the new fillings are not visible because the material they used matched my teeth perfectly. I had been a patient of The Smile