The Little Clinic

I was seen by Aline today at your clinic and I have nothing but positive things to say about my experience. I’ve been to clinics like this before and just felt like I was just another name on a piece of paper. Aline however, was very thorough and really listened to my issue at hand. She provided me with the meds I needed to feel better and was extremely welcoming. Great job!

We absolutely love this clinic and staff. The nurse practitioner, Anna, is wonderful and gentle with my son and always very helpful. She has a great bedside manner and is very thorough. Angela and Anna are both very helpful at every visit we go to. I prefer going to this clinic over others because I know my son will get the care he needs by someone who genuinely cares. Anna was even calm during a tough splinter removal with a 3 year old! We will always return!

First time I took my daughter and we was the only ppl there. Receptionist helped us get signed in and cared for. They couldn’t find anything wrong with her but prescribed an antihistamine to help. She eventually got better but it took a while. Just tried to take my son again no one there. Different receptionist she was so rude for no reason. And I called her out on it and she tried to tell me she wasn’t being rude just giving information. No you rudely told me to make an appointment on the kiosk which I wouldn’t have a problem with but why work in a field to help ppl when you are not willing to help and have attitude even telling patients what to do. I’ll never go back.

Terrible customer service! We had the first appointment. We were 7 min early which was before they opened. We walked up just as the provider was arriving. I greeted her by saying “hi I think we are your first appointment “ she dead pan stared and me, spoke not a word and walked in her office. When she emerged she had a more pleasant attitude. However, the woman working the front desk was also super rude! Apparently there were things I filled out incorrectly online. She called me out for it and as she was correcting my mistake, she would ask me a question and as I answered she would just shake her head at me as if I was so dumb to have answered the question wrong! Definitely we did not feel welcome here. Obviously many other have experienced the same. I only wish I had read the reviews firs

Would rather stay sick than go to this god-awful excuse for an clinic... rude staff. Two members of our house tested positive for the flu. Barely put it in my nose then forgot to set the timer for the test. Came back negitive... while my 2 year old son clearly has the flu... then get charged another $75 weeks after the visit bringing the grand total for failure to adminster a flu test properly $475 for two people with insurance... has to be the biggest scam. The wannabe nurse, when confronted about administering the test wrong said we could pay again... never stepping foot in this kroger for a long time.