The Little Clinic

Darryel is such a great PCT. She was super gentle with my baby girl today. My daughter had strep, and Darryel talked her through everything step by step with so much patience and calmness. She made a stressful visit so much easier for both of us. Darryel was wonderful she even came to work while not feeling her best herself, which really shows her dedication and heart. Thank you, Darryel, for always putting others first. I will always make sure to come into the Little Clinic to greet you or be seen by you. Thank you again!

1) tried to call on my way in to see how long the wait would be. But was rerouted from the store into some call center that unable to provide that information. Was treated with condescension and derision. 2.) When I arrived in the store, only a kiosk was made available to create an appointment. HIPAA information is required. That’s a definite HIPAA violation going on since anybody could look around and see all your personal data and there are several camera that can see the screen as well 3.) When the receptionist did speak with me, she said that my problem didn’t really fit the problems that they tend to solv; Flu, vaccinations, minor ache, and pains, etc. The receptionist said that I would probably be better off just handling it myself.

I had the best experience at the clinic today. In particular, the lady who checked me in and took my blood pressure was so kind and made me feel so comfortable. Her name is Darryel McGhee. She absolutely has a gift.

Horrible location, terrible experience, incompetent employees Called asking what time they close, they said 3, did NOT mention walk ins being unavailable, so the employee scheduled me an appointment at a location 15 minutes away, she told me 1:45 specifically, I get there and they say it's at 2 They also go on break at 2 until 230 So now am just going home! Maybe mention walk ins being closed or that you are fully booked on the phone, and don't lie about an appointment time!

I would recommend you go anywhere else but here. I made an appointment for 9:00 a.m. on Aug. 22 and arrived around 8:50 a.m. They were quick enough to get my insurance information and inform me that of the $1,100.00 billed to my insurance for this visit, I had to pay $186.00. I paid, and then I waited. And I waited. And I waited. By 10:55 a.m., I decided I wanted to go somewhere else because this was ridiculous. They had THIRTY people waiting to be seen and one nurse seeing everyone. If you're not familiar with the waiting area, there hardly is one - definitely not enough space to accommodate dozens of sick people waiting to be seen. It was only after I requested a refund that I was informed the $186.00 I paid was not, in fact, part of my copayment or deductible but was instead an outstand