TGH | PCSI Pulmonary Care & Sleep Institute - Wellington

This office is a disaster. Again they unilaterally switched my scheduling (which I was waiting for it for two months) with Dr. Pena to Sarah PA, provably because the Doctor was going on a vacation now in spring break. NOBODY CALLED ME TO LET ME KNOW OR LEFT A MESSAGE (like all other medical offices do in situations like this) I talked to the manager and I was making clear that IT IS MY CHOICE WHO I WANT TO SEE and they can’t switch my scheduling to whoever the office wants just not do rescheduling phone calls. Luckily today I realized the switch before getting to the office (last time wasn’t like that). When I talked to the manager of both offices she ended hanging up me telling me that I was repeating the same thing over and over during last 10 minutes and that I was shouting which I wasn