Tend Dental West Village

This was a pretty frustrating experience for me. I made a last-minute appointment for a cleaning and this was my first time going to Tend. I had heard mixed reviews, but after seeing some positive ones online, I decided to give it a try. About an hour before my appointment, the receptionist called to say they had availability and invited me to come in early. However, I wasn’t actually taken back until a few minutes after my original appointment time. That was fine, but I wouldn’t have come early had I known. I then went in for X-rays, which ended up taking 40 minutes. The technician had trouble with the machine and needed two different people to come in and assist. I was told I would still be out by my one-hour scheduled time. As it became clear that there would only be 10–15 minutes left

I’m extremely happy with my teeth whitening results today! My teeth improved by 4 shades, and the difference is so noticeable. Talia was incredibly gentle, patient, and professional throughout the entire procedure—she made me feel comfortable the whole time. Asoya, Tasfiah and Anique were also very warm and welcoming, which made the experience even better. The whole team was amazing, and I left the office feeling super confident with my brighter smile 😁 Highly recommend!

My check-in experience at this location was outstanding. From the warm welcome at the front desk to the care provided by Dr. Timothy Ho, Shania, and the hygienist, this Tend office is one of the most modern and clean dental practices I’ve ever visited. They genuinely care about their patients and the overall experience, rather than just trying to make money.

I went to Tend for an ortho consult and had a great experience. I usually come here for my cleanings and Dr. Kane recommended potentially doing ortho. I am on the fence about it however Dr. Kane and her assistant Shania was very informative, and helped ease a lot of my fears about doing Invisalign. It was also cool being able to see the before and after simulation so I can get a better sense of what my results could be. I’ll be coming back in the new year to start my case.

Going to the dentist is that unenviable chore that many of us put off for years, to our own detriment, myself included. My experience at Tend has totally changed my thinking. They are welcoming, kind, thorough, and transparent. Moreover, the space is a very warm and friendly environment that makes you feel good about maintaining a healthy mouth. I highly recommend them.