Sunset Home

Being a nurse, the standards of excellent care are held to the highest, and what myself and my family experienced at Sunset home on 4th floor Riverview was anything but, it was neglect. Our mom has been in and out of Sunset, and was in assisted living, and then rehab off and on. The care that she received in those places were exceptional. The 4th floor Riverview unit needs to be closed down. Mom is declining in health, and will be going on Hospice, and when she was transferred to this unit, it was a shitshow from the moment she arrived. Vitals were taken, and we didnt see anyone until 3 hours later when she was turned. Call light was attached to her bed cover, of which she was unable to use. The bed was pushed up against the wall with mom's catheter attached. No nourishment was offered to

Terrible and unsafe place for anyone who is there long term. My mom was on the rehab floor multiple times and in assisted living for a few months & received good care. After a stay at Blessing, she was going to be placed on Hospice and transferred back to 4 River at Sunset. She arrived by ambulance on 2/26, the nurse came, took her vitals, did not speak to mom or the family & just left the room - we didn't see anyone again for 3 hours. The bed was shoved up against the wall, bugs were crawling on the bed and floor, the call light was placed in our mom's hand even though she was unable to push the button for help. There was a resident wandering into residents rooms, including my mother's. The dining area had leftover food on tables and the floor and bug traps placed on the floors. Jenn wit

Short staffed. Residents roaming into other rooms. Mice waste in residence bed. There are caring people there but, they are overwhelmed.

Due to labor law and Osha standards they need to keep a phone line open if I or any human resources department employee ever call on the behalf of our spouses or otherwise have the silent answer and hang up put to us three time in a row again it will be reported

Avoid going here