Stonebrook Health and Rehabilitation

It is with a heavy heart I post this review. There are some very good therapists at this facility, nurses and workers who work hard in difficult jobs. But after our family's recent experience at Stonebrook, I feel compelled to give a rating so maybe other families will be spared. My elderly mom was miserable here. Long wait times (sometimes more than an hour) after pushing the button for help was probably her major complaint. After a couple weeks, when Mom no longer needed extra oxygen or a catheter, I sought to get her released. We had received absolutely zero communications from administration, doctor, therapist, no one. I asked a nurse how to get her released, and was directed to case manager Nejat. Nejat gave me some promises but basically said we needed to wait until officials

First of all I came in to visit my mom and she had what looked like a blood blister on her lip and on the same side of her face I saw she had a bruise on her head . Nobody knew anything, nobody saw anything. They tried to say it was a cold sore on her lip, it was definitely not a cold sore. She has never had cold sores. It was more like a blister from a fall or something. I took pictures. Also they lost her glasses never did find them. I brought a suitcase full of clothes for my mom and when we went to leave only very few things were there. Nobody ever knows anything . I would like to know what happened to her clothes? I need reimbursement for all those clothes. That's a lot of money! The one good thing was the physical therapy people were great. The staff needs better communicatio

I was admitted for 2 1/2 months for physical therapy and antibiotic administration. This was my first time to experience staying in a skilled nursing facility, so I do not have any other places to compare Stonebrook with, but I am very happy with the results of my stay. The entire staffs was very kind and understanding. The nurses are knowledgeable in their fields, and the therapy department is composed of very good therapists. I am 69 years old and was not able to walk when I was admitted. The therapy department helped me a lot to get back on my feet and walking again. Overall, it was a very good experience for me. The area is nice and clean too.

My mom is getting really good care. Staff. Very attentive and keeping up with her medication routine. Getting her bathed and fed. It's quite a task running a top-notch facility with so many needs. Impressive. Very clean place and friendly staff. Can't ask for better

Jim P. I've grown to like this place very much. I also like the staff.. Physical Therapy helped me so much. I developed quite the appetite. The food was good and the kitchen was willing to give me more food when I wanted it. The nurses helped me through my treatment, thank you for doing such a good job. The hallways can get very noisy but closing the room door helps a lot.