St. Joseph's University Medical Center - Emergency Room

My experience seems to have been much better than all the others. I was very pleased and happy with the attention we received yesterday. Special shout out to the wonderful staff on the 4th floor that showed tons of care and professionalism. I'm sorry to hear of all these other horror stories, but can say our experience was phenomenal. Thank you to all the staff that showed compassion and urgency. Thank you!

Disgusting behavior. Whoever hired this staff clearly doesn’t care about patient care or basic human decency. We brought a child in, and instead of help, we were met with hostility. One man was especially rude aggressive, cold, and completely unprofessional. How do you work in a hospital and treat people like garbage? It’s shameful. This place is an embarrassment. Do better or stop pretending you’re here to help people. And who takes that long to put patients details mind you they already have his details from previous visits and we are talking about a four year old child here…

A bunch of interns that don’t have a clue what they’re doing. If you were dying this hospital would literally pull the plug.. the worst hospital ever I hate it here!

Went in for high blood pressure, irregular heart rate, cold feet, and chest pain, they did nothing but a covid test and send me home, then next day I get a call just to be charged $500 for that bunch of nothing, the waiting room as 100% empty btw, so they were in no rush. I almost died from heart stuff months before, but they decided to ignore that and send me home after just doing a covid test

It's ridiculous the time you have to wait while patients are suffering waiting for more than 3 hours... You can hear the customer service people joking and laughing, the lack of empathy they have in this emergency room is incredible...