Springtown Park Nursing & Rehab

Absolutely amazing. I am a caregiver myself and my client had an intense period of recovery. This place is wonderful. They gave the same level of care I would expect at home. Fantastic staff. Cleaning daily. No odor or unpleasant surroundings. Beautiful facility Thank you guys for all you do 🙏🏻

Choosing this facility for my mother to receive rehab was a horrible mistake. During her very short stay, rehab consisted of putting her on a stationary bike for 10-15 minutes. That is far from the guidelines they are supposedly paid by Medicare for. Her care was often slow when she called for help to restroom. I could say a lot more about her care and what ultimately caused her to be sent out by ambulance after a fall, but I will refrain. What anyone considering this facility should be aware of is that after sending mom to hospital by ambulance, they did contact me but actually sent me to the wrong hospital, leaving me on my own to find out where they took her, THIS FACILITY NEVER reached out to her or to me and my brother to find out how she was or if she was even alive after hitting her

My concern with this place is a few. For the price you expect better care. Our dear friend stays here and can barely eat or drink herself when I asked her where can I get more water she said get some from the sink. I said is there not filtered fresh water she said that's what they give me. My problem is she can choke without being able to refill her own drink she is left there with one small cup with no straw I mean she's disabled. It's concerning how no one's there to help and ask if she needs any refills or whatnot. A bunch of staff just sitting at their desk. The people who come for therapy come anytime of day as they please for 30 minutes. The room is visibly dirty from not being cleaned for probably a few days a simple sweeping of the floor around her is apparently difficult. One of t

Doctor Niles ignored me and my brother’s, pleas to retest Mom for a UTI for over a week. He had that “I’m the doctor. I don’t listen to you,” arrogant attitude. Then they blamed her for not giving them a proper sample. Professionals could get a proper sample - if they tried. Mom indeed had the UTI again and those are very serious for seniors and can cause lasting mental effects. A UTI caused the original delirium and the fall that landed mom in the hospital and rehab in the first place. Then Dr. Niles ignored our requested discharge date, and delayed it. We were desperate to get her out of that place and get her to a Doctor who cared. Some of the staff was very nice and the place was clean but when they allow your mother to get sick again while she’s there, in spite of you telling him the

My mom has been here for 4 years. The staff and nurses are like family. I had a nasty fall near my home , broke both legs,so I have chosen Springtown Park for my rehab place until I can get back on my feet. It's home away from home.