Southeast Orthodontics

I have been coming here for 10 years and i’ve never had a problem. As somebody with a complicated dental case, it has been years of trial and error. I had my braces on for 8-9 years trying to get my teeth in the right position for an implant because I was missing an adult tooth. My dentist Dr.Gam was amazing and always assured me that we would get my smile perfect and he never failed to make me feel better about the long process to getting my braces off. Unfortunately, towards the end of my time wearing braces he retired. I was set to be getting braces removed a few months after he retired. When it finally reached the day for me to get my braces off I was beyond excited since it had been around 9 years with them on. When I was in the room waiting for the dentist to come in the dental assis

I found the front desk staff to be friendly, and the dental assistant to be very friendly. I was not a fan of the doctor himself. My son was having a hard time listening to his direction, since the dr couldn't model what he wanted done because he needed to keep the mask on, he kept verbally telling him. After a few failed tries of my son not understanding, the dr said "good God" and gave up. Patience is not his strong suit. I will take it as maybe a bad day, maybe it was exhaustion after the holidays...I will give it one more shot;if he gets treated that way again, we will find elsewhere.

I agree to the fact that the receptionist is rude. I’ve had several occasions where I have felt like a child getting scolded. I have been a couple of minutes late as well. Coming from Mattapoisett, and for traffic issues. I’m not saying it’s ok. Just saying she doesn’t have to yell at people. We are customers. I’m a foster Mom with 7 kids. There is no reason to be rude. Today we struggled to get there by 9 and apparently we missed an apt. She said she left a message and wouldn’t take us this morning. I didn’t argue, it’s not worth it. But I’m not a confrontational person and don’t like to be embarrassed. Looking to see if we can switch 4 children to a new place. Hopefully it’s able to happen.

Find somewhere else to go ! Unprofessional ! My experience was so horrible The young girl at the front was on her cell phone and when she decided to call us . I asked is the doctor here? She snapped at me! I’m older enough to be her mother ! I didn’t say it but I was thinking it ! (Her) That’s not how it works here . Fill these out & Have a seat. She was (Rude) It was our first time here . Then when they called us in the back, The MA Was rude she was mean & had a very aggressive Attitude Because I asked her a question ! That went Left 0 STAR ! ect .

The receptionist/dental assistant was very rude. Refused to check my daughter in for being a few minutes late though I had literally called 30 minutes prior to confirm we would be there. Then told me the next available appt wouldn't be for six months. Worst place ever