South River Nursing & Health

My mother has been a resident at this facility multiple times. The first time was wonderful, however this second time was a nightmare from what i've seen/heard, as well from what she has told me. The hospital bed she was in was sinking and she could never stay comfortable due to it. When she remarked about it they did NOTHING to help her. The aides are very disrespectful and would rally against my mother if someone had an issue or incident w/ her (some were standoffish to me as well over the phone and in person) The ONLY good people i met and spoke to were the front desk staff, and the records department. This place needs some humility and a staff redo.