Smile Central Dental

Im being going to this dentist for years now to be specific more than 10 years. I dont if is under management or what, but today a dentist extracted the wrong tooth on my daughter mouth without anesthesia. I brought in to extract a loose tooth but the dentist pull out the wrong tooth tooth that wasnt even loose. My poor daughter was screaming like crazy. Shes only 7 years old. Because of this im switching dentist 😢

never have i ever had a smooth experience coming here, its always something, always have you waiting two hours just to get in for like 10 minutes, doctor always rushing to get rid of you, the front desk always has an attitude with me, but I noticed they were super friendly and chatty with the Hispanic customers. they’d make small talk, smile, and get them seen way faster, even if those people came in after me. It was hard not to feel like I was being treated differently. And when I finally get called in, the doctor rushes through everything, and made the whole visit feel like i was just another number and honestly just felt like they didn’t care about me or my time, i keep giving it a try and putting up with it but i am genuinely so tired of this treatment.

The front desk is slow they work there and act like they don’t have a clue about what’s going on they make appointments so stupidly months months you’ll have to wait just so the doctor can change the appointments

First of all the staff is friendly, I’ve been bringing my son here for his braces for months now and I haven’t had an issue with any of the ladies at the front desk. My issue is with the actual Orthodontist, first of all, there’s only one orthodontist for a bunch of kids, second of all she always arrives late, for example if they tell you that she’s going to be there at a certain time she never arrives at that time, and when she does get there she doesn’t even greet the patients or the parents that are already on the hair waiting to be seen by her. She also takes long to prepare to start checking her first patient on top of her being late already. To be honest she’s the one that be holding us back because after the assistants check the kids and do whatever they have to do to prepare them f

Let me start by saying that I’ve practically been to this specific dentist multiple times. The staff is genuinely kind and takes better care of situations where a child might be crying or scared, but sometimes, there are rude staff members with whom I have to interact, even when I was a kid. For example, one of the doctors was very condescending. They could’ve told me what they meant more nicely as I was explaining my situation to them instead of making it into a joke, but the kind of joke that makes you seem stupid in front of everyone. They continued to harshly state my problem, which I’ve already been aware of for YEARS ever since I got my braces. I understand it’s your job to tell me how it is, but it didn't feel as if they care about me as a patient and “customer”. I hadn’t done anyth