Small Animal Hospital

Dr. Cranfill from the Internal Medicine team is the kind of doctor you hope and pray for especially in an emergency.. She’s kind, knowledgeable, compassionate, and went above and beyond for Maggie, and for us. Getting a second opinion here gave us an extra two months with our sweet Maggie, and I’ll eternally be grateful for that. From the front desk staff, to the technicians, and doctors - everyone involved in Maggie’s care - thank you so much for caring for us. I only wish we had met you all sooner.. ❤️‍🩹

Veterinarian care can be intimidating, after all, our pets are our entire world. We were referred to the U of M after our vet suspected an infiltrative lipoma in our 10 year old lab mix. From consult to imaging to surgery, the U of M care and surgical team was in lockstep with us, always ensuring we felt comfortable and confident moving forward. This even included late night emails from our surgical resident while she was traveling at a conference to reassure us and answer a million questions, which she did with patience and compassion. They always provided cost estimates so there were no surprises. They took the upmost care of our dog, who is recovering shockingly fast for such a big surgery. We are incredibly blessed that the procedure went as well as it did. I wouldn’t hesitate to retu

No more. Long time clients of the UofM Small Animal Hospital, but after this last experience, we will never return. Our little dog was having respiratory problems, so we took him to the only hospital we have ever trusted to care for our pets. We were told they would help to stabilize him but would need to at least keep him overnight. Phone calls followed with requests for tests, change of shift docs had no knowledge of diagnoses and requested to repeat tests, pet was sent home without breathing stabilized, returned and suggestions for more tests. After 2 days, he was sent home again with a regiment of medications. Later that night, he clearly was exhibiting signs of dying, so we brought him in to be put to sleep. The overall bill was over $9000. While we approved the hospital stay and some

Dr. DeRuyter, the triage/ICU clinicians, and administrative staff were extremely compassionate and helpful. They even offered me resources to help with the grieving process following the loss of my cat. Thank you for doing all that you could for Leo and allowing us to be with him in his fina moments while he passed away. I cannot put into words how much I appreciate the work that you do.

I meant to write this review back in May, but grief comes in waves. This will probably be long, but the team here deserves to have their praises sung!! While the UofM vets were not able to save my O’Malley’s life, they provided above & beyond care during his last month. & at a much lower cost compared to other ER Vets!!! In late April I noticed a lump in my cat’s abdomen. I called to make an appointment with his regular vet. However, when I returned from work 24 hours later, the lump (tumor) seemed to have doubled in size. I called the Small Animal Hospital & their 24/7 services were able to get us in. From the receptionists/administration assistance, to the students, to the full time teaching doctors — everyone was simply WONDERFUL. You can tell every individual there TRULY cares about no