Sixteen Acres Healthcare Center

Springfield, MA · Nursing home

Rating
2.5/5
★★★☆☆ 2.5
Reviews
20
Rank in Springfield
#84
of 181 doctors
City Percentile
46%
rating percentile
Address
Sixteen Acres Healthcare Center, 215 Bicentennial Hwy, Springfield, MA 01118
Phone
(413) 796-7511
Website
www.bearmountainhc.com/locations/sixteen-acres-healthcare-center
Status
Open 24 hours

Sixteen Acres Healthcare Center is a doctor located in Springfield, MA. It is one of 181 doctors listed in Springfield. Its 2.5-star rating is slightly below the Springfield city average of 4.3 stars.

About Sixteen Acres Healthcare Center

Sixteen Acres Healthcare Center offers short-term rehab, long-term care and respite care needs of patients and their families—always with attention, understanding, compassion and respect. Staffed with experienced professionals who are committed to... More

Hours

SaturdayClosed

Customer Reviews

★☆☆☆☆ 1.0 Lynn H · Aug 2025

Do not send your loved ones here if you care about them at all, because they won’t. The staff are absolutely HORRIBLE to the patients. They let my disabled grandfather sit in his own urine and feces for 3 hours and told my grandmother that it ‘wasn’t their job’ while they sat behind the desk chatting and literally eating cake. There are 1 or 2 staff members that care but this place should be shut down. They only agreed to test him for a UTI and do physical therapy with him after threatening legal action. This is literally a rehab health center, what is their job if not these things? Shame on the staff, karma will come back when your loved ones are in one of these places being treated this way.

★★★★☆ 4.0 Dale White · Dec 2025

Not much to say more than excellent, never had a bad experience, everyone there was great,the head nurse on my floor shared here lunch with me and the mighty quinn, my drill sergeant who taught me to walk again, iam truely grateful

★☆☆☆☆ 1.0 Jose Rodriguez · Nov 2025

My mom was at that place and she end up dying from there horrible place workers all day on the phone don't help the patient and rude and most important unprofessional if you care about your love one don't put them in that place

★☆☆☆☆ 1.0 Kerri Paradis · Aug 2024

I was on the 3rd floor for 3 weeks. They're very under staffed. Most of the aides were very rude. They left me in soiled diapers, never gave me insulin for my diabetes, check blood sugar when they felt like it. The food is nasty. If I could I'd give them - 100 stars. The only good thing was PT/ OT therapist. This place needs to be closed down. I wouldn't recommend this place to anyone

★★★★★ 5.0 Cathy McKenzie · Oct 2023

My aunt was a patient on the 3rd floor of this facility. I have nothing but positive things to say about her experience there. The facility itself was very clean. The rooms were comfortable. The food was ok, but served promptly and the patient had options for every meal. The biggest plus was the staff. Almost every employee on the 3rd floor was sweet, kind, attentive and gentle to my aunt during her last month of life. Even offering us a private room for her final night so that she could have some privacy and so that I could stay with her until she passed. Was everything perfect? Probably not...but the things that mattered, kindness, respect, and caring made this very difficult time much easier for my aunt and our family. Thank you to all the staff at Sixteen Acres Health Care faci

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Nursing home

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This listing is informational. Contact the business directly to verify credentials, services, and availability.