San Dimas Community Hospital

When I see people that need to be trained because the type of work they do is stressful and they have to set goals to have a straight face because they're working with others who need them for their support I believe 70% of their staff is focus on their job not on the person they're helping they are more focused on what they're doing then what they should be doing as a patient I'm here for you to help me understand why I'm here because I'm going through shock and I cannot remember that was my experience for 5 days I'm still going, the three pictures that are there is how lonely it is. I don't want to forget to complement Housekeeping Crew, 30 years of experience I have these women do more than just do housekeeping pronounce sunshine in the room help by calling the nurse making them aware I

I was brought here by ambulance, from the moment in the ambulance to discharge everyone was really nice. Even the lady that went in to draw my blood was really nice. They made me feel more at ease about everything going on and they were quick to do EKGs and lab work came back fast also.

This is more so a reflection of the American Healthcare system as a whole. You will get TWO bills from 1 ER visit, one for the doctor, one for the hospital. That system is egregious and I thought I would go here to save myself a headache as a smaller community hospital. While the billing department is nice, it is very confusing how this is set-up. My doctor visit in and of itself was fine but I didn't walk away with any new information. I would avoid.

I brought my 83-year-old mother to the San Dimas Community Hospital ER this morning after she continued to have arm pain from a recent fall, and I was extremely impressed with the care we received. From the moment we walked in, Makensie at the front desk greeted us with such warmth and kindness. She made a wonderful first impression and immediately put us at ease. In the back, Nurse Lori, who we later found out is the Charge Nurse, was incredibly attentive, empathetic, and nurturing with my mom. It was clear why she is in a leadership role—she listened carefully and genuinely cared about my mother’s comfort and concerns. Bryanna, the tech who took my mom’s vitals and later placed her arm in a sling, was so patient, gentle, and comforting. Her calm and caring approach made a big differen

I truly wish I could’ve remembered everybody’s names that helped me on Tuesday night. I was so sick. I don’t remember anybody’s name but from the intake nurse to my RN to the lab person and the x-ray tech and my doctor. Everybody was so kind and sweet and warm and helpful. I tried everything not to go to the ER that night and they made me feel comfortable. It was a good experience and I really wish I could’ve remembered everybody’s names to individually thank them. Because they all deserve that!! Thank you to all of the team that helped me and took excellent care of me Tuesday evening 11/18/25.