Safeway Pharmacy

So, mixed review! Several people who work here are ALWAYS amazing to us, so helpful and understanding! They are definitely always understaffed and overworked at this location! It leads to days when you can feel the stress and it's got to he hard. Im a repeat frustrating one as my insurance is a jerk, and they always do their best to help me, and it doesn't go unnoticed!♡

They messed up billing my secondary insurance and cost me several hundred dollars that I should not have had to pay. They are refusing to fix their mistake, and they are blaming me when they literally gave me misinformation about why my secondary wasn't being billed when they just did it incorrectly. They told me to resubmit to my insurance myself, but that is not legally possible with my insurance. We have talked to the store director and pharmacy manager and are still working to get this issue resolved after months of back and forth. Avoid this pharmacy at all costs.

I've always had great customer service through the Safeway pharmacy. We get texts letting us know when our medication is ready and calls if something isn't right with insurance or there are issues with the prescription. I've been to Walgreens and Denali pharmacy previously and there's no comparison.

This pharmacy is horrible. No one ever answeres the phone. I live far from town and try to call for an update about my prescription and for three days now no one has answered the phone or called me back. I even contacted Safeway main line and spoke to three different managers about this. No one has STILL ever called me back. And they dont give a shi. So now tomorrow I get to go to town to speak with someone about something that could have been done over the phone. This is life after the coronavirus. No one really cares about their job anymore.

Reliable, fast, but liars when it comes to vaccines. "It may hurt a little bit within the first 24 hours." This means I should be in mild pain I can ignore or may not even notice. This is a lie. They should have said "this will make our arm feel like you have a knife in it for 24 hours.". I've been stabbed before. I know what that feels like, and it feels like this. Guys, you need to tell people the truth. I'm in too much pain to drive now, and if I'd known I'd have gotten GOOD painkillers before leaving the store. Instead, you said tylonol would be enough. Wrong. This is a job for something in the neighborhood of morphine.