Safeway Pharmacy

I rarely write reviews, but I feel obligated to document my experiences with the Safeway pharmacy at this location because they raise serious concerns about professionalism and patient treatment. I have a legitimate prescription for gabapentin that is actively managed by my physician. Earlier this year I experienced a severe sciatic flare, and after consulting with my doctor she reviewed my condition, adjusted the medication, and authorized a refill. When I contacted the pharmacy to check on the prescription, the pharmacist on duty refused to fill it and stated that she would not process it until she personally spoke with my doctor. This was not an isolated incident. I experienced a similar situation in January when an early refill had been approved due to travel. In both cases, the inte

I have had the roughest week. My medication has been out of stock and cvs had told me they would not know when they’d have it in. I literally started to panic. I decided to call Safeways pharmacy after dealing with rudeness from King Soopers pharmacy and a lovely person named Ransom had answered the phone. He was so kind, super professional, and all and all made my day. He took time to see if my script was in stock without putting me on hold a hundred times, he took down the information from my other pharmacy to get the script transferred over asap. 10/10 recommend coming here for your scripts instead. They do it way better 💯

These guys are awful. They don't explain anything, they screwed me around & made me waste a week and a half getting a denial on a pre-authorisation that was completely irrelevant as they were never going to fill my prescription which they knew. One pharmacist told me I could have the denial called in but once I did that, boom suddenly they needed a denial letter which my Insurance, Anthem, doesn't do. So I have to go elsewhere. Mind you, they were fully aware I had based a flight off of picking this Perscription up not once but twice. I've used plenty of Safeway pharmacies... Arapahoe & Quebec are THE BEST. (They were also out of my medication)... But stay away from these guys if you can- clearly they are judgmental (which you always want in your pharmacist) & of the 5 I spoke to, they we

I called and asked about a prescription that hadn’t been filled yet. A man answered whose voice I don’t recognize so maybe he’s new, and he was really rude and abrupt and hung up on me before I was finished asking questions.

I had to remove text notifications because of the incessant barrage of "reminders" to pick up my meds on top of the ridiculous amount of app notifications and calls doing the same thing. I have had 8 app notifications over the last two days (initial script was filled two days ago) and was called both yesterday and today about it. I would rather have the prescriptions have to get sent back and refilled out of spite than to get yet another call, text, or app notification telling me something I will, by the time I pick them up on Monday, have likely gotten 30+ individual notifications for. If I'm not called again both tomorrow and Sunday I will be both surprised and grateful.