S P Dental

Please do not go to the Dentist Office! The 2 Receptionists at the front desk are horrible. They bad mouth paitients as they are walking into the office. They also bad mouth paiteints once they hang up the phone with them.They curse outloud for everyone in the waiting room to hear. Very unprofessional and rude. How do they end have jobs? Unbelievable!!!

I am not usually one to make such comments because I respect everyone’s work and appreciate those who put effort into it. On Friday, I had a visit at this clinic, and despite complaining of tooth pain, they suggested a laser cleaning for $1,200 per side. However, they overlooked a clear fracture in my tooth, which led me to the hospital on Sunday and required an urgent procedure this morning. Do not go to this place. In my case, they proved to be incompetent—I can only hope it was not intentional.

I am writing to share my feedback regarding our recent visit to S.P. Dental for my mother's appointment at 10:00 AM. This was our second visit, and I would like to address some observations, particularly concerning the front desk reception area and the behavior of the young woman working that morning. I noticed that she engaged in conversations about patients right in front of them, speaking in both English and Spanish. This created an uncomfortable feeling of division among patients. There also seemed to be a reluctance to assist with inquiries, which left me concerned about how any requests would be received. I was able to speak privately with YELENA the manager she was warm and kind and validated my experience. What i am truly baffled by is the reviews i WISH i would have read them

Terrible. Stay away. I should have read the reviews before going. Was nearly a two hour wait in a freezing cold office in the dead of winter, no heat. Told me I needed 2 root canals and l think 6 crowns, even though nothing in mouth hurt. Never even saw a dentist! Only the hygienist. Then proceeded to keep calling me to book the work. I eventually went back because I couldn’t find another dentist in my network and after waiting an hour I decided to look up the reviews in the waiting area to see if this was just me. then proceeded to get up and leave.

My last review is below. I had a couple of really bad experiences in 2014, but I went back around 2019 and they were great. The staff was kind. The wait was never long. The dentist was kind and the hygenist more than qualified. She should win hygenist of the year. So, since 2014, this place got much better. This is a horrible place. I went there and the waiting room was super crowded. The staff took forever to even talk to me. They did however spend a great deal of time ordering out food, eating it and complaining about the service of the food (Heaven forbid, bad service!). I waited an hour and a half to see the dentist and when I asked them when I would be seen the staff was increadiably rude to me. I left. Never even saw the dentist. DO NOT GO HERE.