Rocky Mountain Pharmacy

Rocky Mountain Pharmacy is an absolute gem! The customer care here goes above and beyond — you’re never just another face in line. The staff takes the time to make you feel known, and it truly feels like a small, family-run pharmacy where everyone cares about your well-being. Their friendly interactions make every visit a great experience. I’m so thankful to have a pharmacy that combines top-notch service with such a warm, personal touch! Carla is wonderful!

Horrible customer service, hours and the prescriptions are never ready when you call them in and go to pick them up at the designated time. They even accused me that it wasn't their fault it's a Monday! I came in when the pharmacist said they would be ready and gave an extra hour just in case and still they hadn't filled the prescriptions and were very rude. I waited for five minutes when I first arrived as three pharmacists small talked an old lady and her friend! They apparently don't work here. No wonder nothing is ever ready! Apparently they only fill prescriptions like they say they will if they are talking to their friend. Good luck getting anything here. I would not recommend going here they are too disorganized and blame their customers for thier pitfalls. If you're an old white w

Rocky Mountain Pharmacy is the best pharmacy i’ve ever used. They are so kind and quick. They truly do their best to help you and want to see you happy and healthy. I’d never use another supplier for my insulin pump and dexcom! Remember to treat them with kindness as well. They are doing their best!

I have overall been pleased with Rocky Mountain Pharmacy until today. My son has a primary and secondary insurance. We went to pick up his RX and now they won’t bill his secondary insurance because it’s a DME and not pharmacy. A change in policy I understand but what I don’t understand is why wasn’t I informed? As a parent with a child with this illness I need all of his supplies timely. What if I could not afford the co pay. I asked why wasn’t I informed they were changing the policy and was told there was no way for them to tell. I said I have the largest insurance in IF and they could cross reference with our monthly RX. This was handled very poorly and I will not be back. Do not go here it’s sad a big chain was willing to help out. I know I won’t be the only one in this situa

Very disappointed in this pharmacy. They gave me the wrong prescription and then would not let me exchange it for the correct one. I'm so disappointed that I thought I would write a haiku: Dose not what I need, Insurance forgotten too — Their mistake, my risk.