River Ridge Dermatology

I really liked this place, but I had to canceled an appointment due to a outstanding issue. Weeks in advance I've tried calling to reschedule multiple times. Most times the call gets dropped after the directory is chosen. A few times I have been able to leave a voice mail. I have never received the first call back. I am moving on.

I had a screening with Jonathan Fraim. Everyone was very nice but . . . the appointment was rushed. I had to point out a lesion that was concerning. He lifted my gown here and there and addressed my scalp itching. He was ready to leave and I asked what about the lesion? He hurriedly scrapped for a biopsy that turned out to be BCC. I mentioned another place on my forehead he didn't check. Didn't feel like I had a thorough screening for sure. I went to another dermatology and guess what? That other forehead lesion very clearly seen is also BCC. You also can't get anyone to answer their terrible phone system, can't leave a message and the portal doesn't work. I've tried to return a call with no luck. I will go to Carilion Dermatology for my Mohs surgery. They are wonderful and available and t

Truly exceptional 5 star dermatology clinic. Atmosphere : great ambiance, stunning interiors, immaculate and spacious. They have a coffee bar on the side. Lounge is a hotel like. Staff: The check in process is very smooth. Staff were very helpful, attentive abd very professional. Private treatment room.are also very spacious.

A few weeks ago I had an 8 am appointment with Dr Godwin. I arrived early like I do for all my appointments. I was surprised that the lights weren't even on inside the reception area. I was standing outside at 7:59 am with another patient who also had an 8 am appointment. We were both shocked that the door was not unlocked until 8. That's when the lights were also turned on. I'm a dental professional. We start seeing patients at 7:30 am. Our door is unlocked for patients no later than 7:10. So... I'm finally inside the building, but I still have to check in for my 8 am appointment. I SHOULD ALREADY BE IN THE ROOM AT 8 AM! The assistant called me back and started asking the important questions and Dr Godwin comes in and says, " OH.. you're not ready yet", shuts the door and leaves. Of cours

It was my first visit at a dermatology office and Sarah Anderson made me feel extremely comfortable. She was very knowledgeable, helpful and friendly. She was very attentive and made me feel like she cares about her patients and listened while I voiced my concerns. I was met with solutions and a plan. The office itself is extremely nice, clean and comfortable. All other staff were friendly as well. I would recommend!