River Haven Nursing & Rehabilitation

My mother was a resident here for 3 months and I'm gonna be brutally honest here they're negligence almost killed her. She was sent there after her fall back in September and she ended up leaving there with 4 different infections and unconscious in a coma for 3 days it was a miracle that she pulled through. Would not recommend them EVER!

The place is nasty and has current bed bugs infestation. I called to check on my dad and phone rang for hours with no answer. I came to facility and rang doorbell no on never came to door to let me in. My loved one lost all their belongings due to bed bugs there and the unprofessional administrator Teresa Belt refused to replace the belongings. I would not recommend this place to anyone and I called OIG and APS to have something done! Run far away from this place.

This place will not answer the phone nor will anyone call back. My dad has been calling for over a week conerning his wife, who is a patient here. He cannot reach anyone. Why does no one answer the phone?

Horrible place to be. Unsanitary practices used. Not wearing gloves or changing gloves! Bloody sheets left for days. Food is a powder base. Nasty! Aids/RN don’t answer call lights. Staff screamed and tried to intimidate me into signing papers!

My mother was in this facility on 200 hall for rehabilitation following an orthopedic procedure. She was so well cared for by the nursing and therapy departments. Any concerns we noted during our visits were addressed as soon as we notified the building. She was able to return back home and better than ever quicker than expected. We love River Haven so much!