Regents Park At Aventura

They promised they will take my family member and last minute said no despite good insurance and their word. We found excellent alternative, but they are very shady put us through trenmendous stress. Facility is not great either so look elsewhere!

Don't be fooled by the common areas here. Horrible place horrible depressing rooms and employees that don't do anything if they can avoid it. They pack three people in a room sick people with people who are not sick and no privacy. Beds are extremely uncomfortable staff is unresponsive this is something out of the 1960s. Doesn't look like they've updated the rooms since then. Common areas are misleading. Extremely depressing place to be. I got out after only 12 hours couldn't put up with the crap and the BS and having a sick coughing invalid across the room watching everything I did while I was stuck in a bed that was basically like a prison restraint.

Regents Park at Aventura is a senior living facility where the compassionate, knowledgeable staff truly care. They go above and beyond to make life easier and more comfortable for residents. If you’re looking for expert care in a warm, welcoming environment, I highly recommend Regents Park at Aventura.

My mother-in-law was staying at this facility and Isabella with admissions did a great job translating for her to ensure she understood everything about her treatment and insurance.

I was speaking with Valerie at the front desk. She put the phone down, stepped away from the phone kept me there for three minutes without even advising where she was going or what she was doing or telling me to hold meanwhile, having a conversation with someone else and then trying to correct me on what proper Customer Care is And she started raising her voice at me very unprofessional extremely undesirable and I would not recommend anybody to have a loved one there if you try to contact them on the weekend, you’re gonna have problems I promise