Regency at Westland

Over the last 10 years I've had 3 different relatives admitted here at Regency of westland. This is a beautiful place they do have private rooms with lots of space. The staff works with the patients and thier families. I personally witnessed other patients and thier families complaining about things that could be taken care of with simple communication. This place has fantastic staff members and care givers as well as physical therapist. This place is not a place to drop your family members off and expect them to fix all of your problems and needs you have to work with them.My last patient there was my own mother and required help getting to the bathroom they were fantastic about coming to help anytime she asked yes sometimes she had to wait a few minutes but they let her know. All

I really love the care that my husband receives at Regency. I never thought I would have to put my husband in a Nursing Home. He has been in several of them and they were horrible. But once he got to Regency, I felt that ease he’s never had a bed sore out of the four years has been there. They take great care of him and I would recommend Regency to anyone that has to put in a home. It’s very clean and the Patient care is very good. If I could give them a 10 star instead of a five, I would. Thank you all at Regency for being there when my family needed your help with our love one. Continue to keep up the good work.

My mom simply need occupational and physical therapy. She also needed treatment for a bed sore. She left Regency with a stage four bed sore and very little time spent in therapy. There are members of the staff who care and work well with the patients but there are too many who do not care. I do appreciate Ray, Renee and a few others who work there. The administrator was very easy to talk with but it is unfortunate that she is surrounded by too many staff members who simply do not have a passion for their job. There is not enough staff there to meet the needs of all the patients. Members of the staff call off because the are not happy with their work environment. My mother had to leave Regency and go to the hospital. False information was sent to the hospital about the overall health

To whom it may concern I’m writing in regards to the nurses and activities staff at Regency Westland. My mom has been at regency for nine months and all the CNAs and activities staff have been very attentive, caring, and fun loving towards my mom and myself. My mom enjoys doing the activities and socializing. The nurses make sure my mom is up and to activity room everyday., while The activities staff keeps her busy with crafts and socializing I appreciate the team work between the nurses and the activities staff it helps my mom feel included and comfortable and living at Regency Westland. Sincerely, Lynn Pratt

My mom was recently in this facility, Regency at Westland. While it looks very nice and updated DO NOT FALL FOR THE DECOR! They are extremely understaffed. The food this facility provides has no nutritional value. My mom lost weight and energy due to the poor diet she was fed. All of the staff personnel that I did meet were kind. The problem with this facility is there’s not enough employees to make it safe for the residents. One of the nurses Debra was so inhumane in that she refused to seek medical attention for my mom who was struggling to breathe and to speak. It was quite apparent she was experiencing some distress. Her appearance and overall demeanor had changed. This was an indication that something was wrong. Had my sisters and I not arrived that day, and demand medical attention,