Reagin Eyes

A bit of a mixed bag. I was there in October and a fill-in optometrist checked my eyes and wrote my prescription. I had glasses made closer to where I live but they were never right. I went back to Reagin and had a great experience. Deborah in the front checked the glasses and determined there were a few things off. Then I had my eyes rechecked by the regular doctor and it turned out the first doctor had dialed back on my left eye strength. No wonder the glasses were wrong. I was not charged for the repeat visit. I will be able to get the glasses remade at no charge as I am still in my warranty period.

I’ve been going to Reagin Eyes for decades. The Reagin family sold the practice a few years ago. New ownership, staff and Drs have been fabulous. They moved just up the street in a fully renovated facility. State of the art equipment but still has the feel of a family owned practice. Everyone is so inviting, caring and respectful. Dr Wiliford is the best I’ve ever encountered. She is knowledgeable and very thorough in her exams - taking all the needed time to answer any and all questions. The optician I work with - Debra is also the best I have ever encountered. Knows her craft and does whatever it takes to make sure her patients get exactly what Dr Wiliford instructs. The whole place is top notch and goes above and beyond to make sure you are completely satisfied with your optical needs.

TLDR: if you're going to get glasses here check your receipt thoroughly and get everything you discuss in writing - don't get scammed by Debra like me. The initial visit was lovely - friendly medical and office staff, on time, etc. During checkout the lady checking me out pulled a pair of glasses from the wall and after discussing options told me the total for the exam plus prescription glass would be a little over $400. After I say no thank you to the glasses, since that was more money than I wanted to spend, this lady informs me that she is the office manager and can "do things others can't" and gets the total down to ~$250. I'm surprised the price came down so much and ask "that price still includes transition lenses?" she assures me it does. She then cheerfully asks me to leave a revi

My experience has always been excellent. I did not have to wait. I was seen promptly when I arrived. My doctor was able to explain everything to me regarding tests I took. I loved how thorough she was! I left feeling great regarding my visit.

Today I visited Reagin Eyes for the first time and came away with a very positive experience. My exam was more thorough than previous, all procedures were well-explained and entire staff was great. I did not feel being rushed through. Highly recommend!