Ray Family & Cosmetic Dentistry

Up until last week, I would have given them a good review. Despite being constantly rescheduled, I still thought of them as a competent staff. Pleasant even. My son likes them. I always wondered why Dr. Ray asked me the same questions over and over about my identity, but it’s easy to forget someone you only see twice a year. Yet, if he would check the record before seeing a patient he would be sure whom he is treating. For example: he would know that the filling he said he recommended in 2018 was done in 2024 and that he did it himself. I had to go back 4 times for him to scrape the filling off my gum since it went down over the gum line. It was a shoddy job. He would also know that the tooth he filled could not be my number 1. Number 1s are wisdom teeth and he was the one who took them ou

Had my 3rd appt with Dr Ray to replace my partial. From the very beginning I have found his staff unfriendly, in fact rude from the support staff, even his assistants. They give you the impression they don't want to be there & treat you like you are an interruption. On my 3rd visit for impressions, I was presented with a wax replica of my partial. The 4 teeth I lost were replaced with 6 small teeth 1/2 the size & length of my other teeth & when I smiled the teeth in the partial were not even visible. I immediately told Dr Ray I was very unhappy. His response was to get my 3rd impression. For 1 hr I waited & Dr Ray never returned to my room to even talk to me. After I appro a ched his staff,about my unhappiness & requested my $1200 back & i would be Happy to leave. They responded

Very very unprofessional! Had an appointment for oral surgery 01/23/25 @8:30 am. Being that the weather was bad, I called the office on 01/22/25 to check if they would be rescheduling and I got no answer and the voicemail didn’t have a message stated closed due to weather. So I left 2 messages at 2 different times asking if someone would give me a call back. Didn’t get a call back. The morning of my appointment 01/23/25, since no one called me back, I made the drive to their office. Got there at 8:00 am and waited for my appointment at 8:30. No one ever showed up nor gave me a call. I waited until 9:00 am; no one showed up. I say all of this to say this establishment/staff is very unprofessional. I feel like they did not care about me as a patient and I will not support them anymore. A

I recently had a set of dentures made at Ray Family & Cosmetic Dentistry, and I have to tell you they were the most horrific dentures I have ever seen in my life and I have worn dentures for over 20yrs. They look like they were made for an animal instead of a human being. I would never ever use them again.

I had my two front teeth extracted last Tuesday and went back today to try out another partial I give the business four stars because of the cost being affordable and Dr. Ray knows his dentistry. However, nobody asked me how I was feeling after the surgery of my two front teeth. Your front teeth is your entire smile and speech! The dental assistant asked me why I was there today when she should have known that. The Doctor never came into my room to check on me and when I left he was standing right in the area to exit looking at his phone. Guess what? He missed another opportunity to speak to his patient like someone who cares about his patients. Dr. Ray may be skilled at what he does but sucks in the department of showing compassion to his patient. I guess I have to be someone that is of h