Putnam Ridge

Putnam Ridge is a wonderful facility with caring, professional staff who truly make you feel supported. The environment is clean, calm, and welcoming. A very special thank you to Viktore Shkreli, the concierge, who made a real difference in our experience. Viktore is kind, attentive, and always willing to help with a genuine smile. She went above and beyond to make sure everything was taken care of and made a difficult time much easier. Her compassion and dedication truly stand out. Highly recommended.

My mom has been at Putnam Ridge for the past two plus years, with Dementia . Putnam Ridge is a beautiful facility with caring staff. The other day I was sitting in the Great Room with my mom and a new staff member came over and introduced herself, her name is Victoria Shkreli, she sat down with us and asked if we had any questions or concerns that she’s there to help.It was comforting speaking with her and knowing that she’s there to address any concerns we may have.

Last year, my 87 year old mother was admitted for a short term rehab stay after being hospitalized with a severe UTI. She also has Parkinson’s and is in the beginning stages of dementia. We diligently researched facilities. We chose Putnam Ridge. How wrong we were! Space is limited here so I cannot begin to list the complaints in detail but overall, each complaint came down to the incompetence of the nursing staff. They are severely understaffed. The rehab staff was excellent but the nursing care was horrible. We visited every day. In just two weeks, we had several troubling incidents. We discharged Mom prematurely. We tried to contact the Director to no avail. (He returned our call AFTER we took her home) Cosmetically, Putnam Ridge is a beautiful facility with great rehabilitation staf

The people in this facility abused and neglected my uncle. He has a bed sore so bad and didn’t change a bandage on him for over a month. They didn’t bath him and threatened my aunt if she tried to take him out. When he was rushed to the hospital they had to quarantine him because of some sort of outbreak they failed to tell families about. This place is a death sentence and pure trash. Avoid if you love your family.

They told my relative to defecate in his pants because the nurses didn't see paperwork which had been completed by physical therapist and would not take him to toilet. Line extension to operator does not work - hangs up. Although I was assured by his counselor this would not happen again, the same thing happened the second night. Could not reach nursing supervisor. Keeping this post updated