Publix Pharmacy at Stadium Corners at Viera

I no longer receive texts about my prescription. The last two times I have filled things they have been canceled or unable to be filled and I am not notified and have to follow up, then send the script somewhere else. I no longer use them after too many errors and lack of communication.

Wrong dosage, no care, no solutions. It’s as if the focus is to ensure patients suffer and waste time. Made multiple trips with nothing resolved. Utter incompetence — should be shut down and space used for something more productive.

We normally have decent service at our local publix pharmacy, but the last few times, including today, have been abysmal. After having our prescriptions sent over, we received notification almost immediately that they had been received. We called mid afternoon to ensure they would be ready for pickup when we got off work. When we arrived they were not ready. They asked us to come back and that they would be ready in 30 minutes. 45 minutes later they call to tell us they do not have the medicine in stocks and have to send us to another store miles away. Normally, it would not have been a problem, but they had 3 opportunities to tell us the medicine wasn't available, and instead waited 6.5 hours to communicate the issue. Poor job Publix Pharmacy.

Went to pick up rx last week. Told by pharmacy staff member that I Need a prior authorization. I call my doctor today for status. They have received nothing from pharmacy. A whole week has past waiting for nothing. Transferring to Borrows West CVS when it opens. This is the second time one of my scripts has fallen through cracks. Feel lack of customer service.

This pharmacy has gone completely downhill. You call in a prescription from a doctor's office and it might not be ready for 2 days. You don't get any phone calls if your insurance isn't covering something! No phone calls from the pharmacy whatsoever to tell you anything that's going on if your prescription isn't ready. They need more help please or more efficient workers. .The drive-through is a disaster. They try to fix everything in the drive through instead of making people drive around.