Publix Pharmacy at Nicklaus Children's Hospital

I went to come pick up some medicine after recently switching from cvs and I couldn't be more pleased with the level of customer service here Janitza Saravia honestly was so quick and helpful with the order she answered some questions that I had and honestly taught me a couple of things I didn't know thanks to her you guys have earned a customer for life I even had to ask for her last name to make sure that she got the recognition she deserved couldn't be more pleased

We have a family member with alpha gal, which is a rare severe allergy to mammal products. I called and spoke to Deborah, the pharmacist, and was trying to find a medicine that was safe for our situation. Deborah spent a lot of time on the phone with me and actually wanted to know more about this allergy and what it means. We spoke about alpha gal and she said she would call me back with better answers. This was on a Friday. Sure enough, Deborah called me back the next day, on a Saturday, over labor day weekend and found a safe alternative for us. I thanked her for her help and she said it was her pleasure to help us, as she would never wish this on anyone. Deborah has a big heart. I'm writing this review because of the stress this allergy puts the family through is insane. When we need h

In my experience not everyone is friendly and has good customer service at pharmacies, for some reason. However, at this pharmacy Camila and another young man(with black hair and a goat tie) have been very friendly and helpful. I wish everyone could be as nice.

I have found this pharmacy to be one of the best in Miami. They always pick up the phone. They never tell you to wait, and they go above and beyond to help anyone get the needed medicines. Keep up the good work!

A total disregard for the patients. A med was transferred here from West Miami Publix last month. This month when I tried to have it refilled they said, they didn't have the meds and to get it transfer to another pharmacy they would need to call the West Miami Pub. Walgreens was not able to get the prescription transfer because the med was showing as "In-Process" at this location. First they tell me that they don't have the meds, then the have "In-Process" and I can't even get it transferred. Such lack of concern and disregard for the patients leave a lot to be desired. I will definitely call Publix Headquarter to make sure that they are aware of the lack of service provided by this location. If I could give them a negative star, I would have.