Port Jervis Urgent Care (Middletown Medical)

First time here. From Doreen the receptionist to David and Jessica medical assistants to PA Melanie I highly recommend this practice. Very friendly, professional and clean. Got there early with post nasal drip, wheezing and really sore throat. They swabbed my nasal passages and told me what viruses I was fighting. In and out. I would definitely use them again. Thanks

Woman at the front desk.. I should of asked for her name, but I was too ill to deal with it last night. I can only describe her by what she looked like physically, which is short hair with a reddish tint to it, wore glasses, took place in the evening 12/15/25.. She was unpleasant from the get go. I've been to this urgent care multiple times. She told me they only had my address from my childhood home.. which is very odd because I have been seen at this urgent care many times. I've never needed to bring my insurance cards, because they always had my information and I've never had to bring them. So when she asked me if I had my insurance cards, I told her I didn't. But what bothered me is that she just kept hassling me.. she kept sort of acting like she wouldn't be able to do anything becau

Went mid-afternoon with flu-like symptoms. Filled out paperwork, saw doctor within 40 minutes. Exam by doctor was thorough, gave me Rx, and was out the door in a timely manner. Professional, prompt service by the entire staff.

Walking through those doors, I’m immediately struck by the wait time, but that’s not the least of my concerns. The staff in the front is a mixed bag. Some are sweet and welcoming, while others are rude and seem disinterested in their jobs. And don’t even get me started on the doctors and nurse practitioners. I won’t name any names, but there’s one doctor in particular who I had for a few years. She replaced the doctor I had before, who passed away. Now, I’ll just say that her last name starts with an H. I’ve spoken to countless people, including staff and doctors who have worked with her, and they all say the same thing: she’s rude, she acts like she doesn’t want to be there, and she has no bedside manners whatsoever. It’s amazing how many people I’ve spoken to who have the same concerns

Staff is professional.Amanda Hansen is amazing. She's very through. My only complaint is the front door. I have difficulty getting in with my walker and had to go in sideways because it doesn't fit.