Phelps Medical Associates

I always have a positive experience here. While I’ve had to change PCP bc of staff changes, every doctor has been very professional. Staff at reception have also been helpful and courteous whenever I’ve reached out. I don’t have to wait too long for appointments & have never had to wait more than 5 minutes when I do go in for one.

Tricky to find. It is ABOVE Walgreens in Dobbs Ferry. You are allowed to park in patient areas DESPITE threatening Walgreen signs! Dr. Kerstetter gets 5 Stars!

Northwell Health is one of the most frustrating medical conglomerates of all time. Very poor and inconsiderate customer service. I do feel sorry for the employees who were taken over, because the service was fantastic prior to acquisition. Avoid or switch if at all possible.

Didn’t help at all and just referred me to other doctors. Tries to schedule more check ups for money.