Pediatric Associates of Springfield

If was just a review for doctors, they would get 4 stars doctors are polite and good. But the problem is the predatory practices applied by front desk staff, i had a last minute emergency and need it to reschedule because for medical reason is very difficult for me to do the 25min drive. I was forced to show up anyways and struggle so badly during the ride to there and back home that tainted my previous experience with them. The staff is problematic and she was rude and not flexible about the rescheduling, i felt the way the $50 cancellation fee they tried to impose was done in a way to make you feel treated and is just an aggressive way to gain add ons and up sell. Is the first time i heard a medical practice not having a waiver on cancellation fees in case of an emergency, i found it di

This is by far the worst clinic I have ever experienced. I was with them for a year, and I can confidently say they lack respect and experience, especially when it comes to treating children. Dr. Juaqline in particular schedules appointments without informing or consulting you, and they repeatedly charged my insurance beyond the allowed limit for no valid reason. They also ordered unnecessary tests, adding to the cost and stress. I will never return to this clinic and do not recommend it to anyone in need of proper medical care.

This clinic has no respect or proper experience when it comes to treating children. They don’t know how to handle kids or prescribe medications correctly. Dr. Juaqline, in particular, gives appointments without asking or informing you. They also charge the insurance beyond the allowed limit for no valid reason and order unnecessary tests. I will never come back and would not recommend this place to anyone who truly needs a reliable doctor.

The absolute best pediatrician office. All my three kids been coming here since birth. We are so lucky we found this practice. Dr’s are very knowledgeable, kind, patient, and truly cares about their patients. Angie is my kids favorite nurse, she is really sweet and has the most gentle hands when giving vaccines. Yessica is always there to answer any question with billing and it’s very knowledgeable. Karen front desk always greets you with a big smile and makes you feel, like home. Highly recommend pediatric associates of Springfield.

Growing up my parents brought my siblings and I to this pediatrician office, and now I have been bringing my 5 year old son since he was days old! All doctors are very knowledgeable and take pride in what they do. Angie is the best nurse, so gentle and caring! Yessica is always so helpful with any questions we may have and Karen, the front desk receptionist, is always willing to help and accommodate my appointments according to my needs and is very welcoming!