Pediatric Associates of NYC, PC

My son has been a patient of this place since 2013. The place changed. it used to be efficient and helpful. not any more. Recently I had an extremely unpleasant experience while try to get a form filled for my son, and the office staff and manager is not helpful at all. the whole process shows that the office is ill organized, lack of empathy, and no sense of professional responsibility. I emailed the request on Feb 13th and called to confirm the receipt of the email by the office. In reality Dr. Stern (judging from her signature) completed the form on Feb 16th. BUT every time i called the office to follow up, they told me to wait and gave me all kinds of excuses such as Dr. Stern was not in office (Feb 16th phone call)/she was seeing patients (Feb 17th)/she would have to finish it

I’m a mother of 6, 3 of my babies have been coming here for 6 years now since birth. I work in the medical field and this place comes highly recommended. I’ve had no issues in the past great office care and great physicians BUT I’ve been noticing a slight decline in physician care. And a lot of new physicians. Today I took my daughter for a sick care appointment with the nurse practitioner and at first her bedside manner wasn’t the greatest. Which fine. But then we still haven’t got our medication sent to the correct pharmacy after nearly 4 hours and I communicated to her while I was there to which pharmacy to send it to several times. Now I’m being told I have to wait till she’s finished seeing patients to send in the RX which my pharmacy will probably be closed and my child has pneumoni

I visited this clinic for my daughter. Despite sending her complete medical records weeks in advance, the doctor apparently did not review them, resulting in my daughter receiving an unnecessary vaccine. When I requested an itemized statement for the payment I made, I discovered a crucial vaccine my daughter was supposed to receive was missing. After contacting the clinic, they assured me she had received it and subsequently added it to the statement. The final statement is highly confusing and inconsistent, making it nearly impossible for my insurance reimbursement. For instance, some vaccines show an administration fee while others do not. I have spent an entire week dealing with this situation. The clinic has been non-responsive to emails and phone calls, forcing me to visit the offi

We have been coming here for the last 3 years and the staff here has been amazing all through. The doctors are very nice and patient with the kids. Highly recommended

One of my friends recommended the clinic, and this was one of the important reasons to chose where to live. As many other families, daycare place, good pediatrics, distance to a work place are three important factors to chose where to live. I expect pediatric staff, whether doctors, nurses, staff at the reception know how serious families are, when coming to the clinic. Pediatricians and nurses I encountered (that was before the pandemic) were excellent. Although during the busy visit, they take time in answering my questions. After all, it is about the life of my child, and we really depend on pediatricians' and nurses' advice. My rating was deducted just because, till there was a change in a person who was seemingly in charge of receptionists, I had a sad experience with them. I was de